Manager Project
Resume:
Mark Fortunato
Email: *********@********.***
Address: ** ******* ******
City: Boston
State: MA
Zip: 02124
Country: USA
Phone: 617-***-****
Skill Level: Management
Salary Range: $65,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Mark J. Fortunato
84 Carruth Street
Boston, MA 02124
*********@********.***
PROFESSIONAL EXPERIENCE
Slade Gorton & Co., Inc. 2005-2012
Boston, MA Credit Manager
* Responsible for investigating and verifying financial status of prospective applicants in order to establish new credit lines as well as performing an ongoing update of financial viability of existing customer base in U.S., Canada, & Mexico.
* Maintain and lower corporate DSO by managing a $25-$30 million receivables portfolio.
* Establish a procedure for determining that maximum efforts have been taken before assignment of bad debt status.
* Supervise a staff of four credit professionals at corporate location as well as implement credit policies for branches in Florida, Illinois, and California.
* Maintain all credit insurance files including named coverage, policy addendums, and all potential, as well as ongoing, claims.
* Project manager for integration of companies purchased, ensuring smooth assimilation of receivables and compliance with corporate policies and procedures.
* Monitor corporate rebate programs to insure validity of all chargebacks and billing differences.
NorthEast Electrical Distributors 2000-2005
Canton, MA Credit Manager
* Responsible for receivables portfolio of over 35 million dollars for commercial and industrial customer base throughout New England. Direct report to U.S. divisional headquarters with a dotted line to parent company, Sonepar International, in France.
* Cross-trained in vendor, EDI, and third-party billing, as well as Mechanics Liens.
* Establishment of credit lines for new and existing customers using D&B, trade groups, tax returns, and financial statements to determine income/debt ratio.
* Ongoing resolution of customer issues regarding invoicing, monthly and special billing and lending policies.
* Supervision of a staff of seven credit and billing professionals.
PTM Telecommunications 1998-1999
Cambridge, MA A/R & Billing Manager
* Responsible for coordinating all facets of A/R Department including determination of credit-worthiness, billing, and collections for customer base.
* Managed delinquency stages and monitored reduction in bad debt and credit card chargebacks.
* Full accountability for conversion of receivables into top-line revenue for offices in Canada and U.S.
* Implemented ongoing training program for resolving customer billing issues.
Mail Boxes Etc. 1992-1998
Norwell, MA Owner
* Increased bottom line 52% over seven years while increasing sales on average of 11% per year; named Franchisee Of The Year in 1993.
* Established a customer base of small office/home business professionals by consistently marketing services to local business community.
* Full responsibility for all aspects of retail operation including marketing, customer service, accounting, payroll, scheduling, inventory control, accounts receivable, and P&L.
* Conceived and implemented a training program not only for store employees, but also for new franchisees. Provided training on an ongoing basis.
Integratec 1987-1992
Lenexa, KS A/R Manager
* Managed several teams of collectors and unit supervisors handling accounts receivable for GE Capital Corporation.
* Handled portfolios for retail and bank credit cards.
* Established individual and team budgets.
* Responsible for initial and ongoing employee training and performance evaluation. Ran training classes not only in Lenexa location but in satellite office in Cranford, New Jersey. Wrote management training program for supervisors on GE Capital project.
* Accountable to both Corporate Office and Client for number of delinquencies reduced and amount of income generated.
EDUCATION
* Boston College, BA (Economics/English), cum laude.
PERSONAL
* Notary Public.
* Proficient in SAP, Microsoft Excel, Word, and Power Point.
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