Customer Service Technician

Richard Snyder

Email: *********@********.***

Address: *** *** ******

City: Sturgis

State: MI

Zip: 49091

Country: USA

Phone: 269-***-****

Skill Level: Assistant

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

RICHARD C. SNYDER

218 3rd street

Sturgis, MI 49091

HOME PHONE 269-***-****

*********@********.***

Energetic and outgoing Bio Medical Equipment Technician with outstanding communication, customer service and organizational skills; seeking a rewarding opportunity where I can apply my abilities to provide professional support to the health care community.

PROFILE

Excellent people skills and thrives on helping to solve

Superb communication skills, verbal and written

Strong attention to detail and proficient at running and handling equipment

Superior coordination ability- charting, recording, and organizing necessary documentation

Excellent computer skills

Compassionate and sensitive to patient needs

EDUCATION

Eastern Nazarene College, Quincy, MA

AA Liberal Arts (1981)

Major Courses: Pre-Nursing Courses, Chemistry, Biology, Bible, Music,

GPA 2.50

Brown Mackie College, Fort Wayne, IN

Anticipated Graduation 2013: Associate in Biomedical Equipment Technician

Other Classes include: General, Algebra, and OTA: Introduction to Creative Media, Functional Anatomy

GPA 3.13

Pikes Peak Community College, Colorado Springs. CO

Major Courses: (1988-1990)

Classes Include: General, Trigonometry, Algebra, Basic Computer Language

GPA 3.30

Kellogg Community College, Battle Creek, MI

Major Courses: (2002-2009)

Classes include: General, Anatomy, Physiology, Algebra, and Sociology

GPA 3.00

CERTIFICATIONS

CPR, American Red Cross, 2012

First Aid, American Red Cross, 2013

EXPERIENCE

Bank Teller: ENT Federal Credit Union, Colorado Springs, CO (1987-1994)

Conducted daily monetary transactions in excess of $10,000

Organized and prepared daily transactions profile for branch management

Factor Worker: Multi-Plex, Inc., Howe, IN (1994-2008)

Managed tool crib. Purchased stock items as needed. Setup databases in excel and access to manage and inventory crib. Inventory daily and kept database for 2600 items. Issued and distributed MRO items throughout the factory. Restructured crib eliminating unessential items.

Courteously assisted customers daily in a high-pressure and fast-environment.

Managed blood borne pathogen, and industrial hazardous waste items.

Stocker / floor associate: Wal-Mart, Sturgis, MI, (1995 - 2012)

Stocked, zoned, and cleaned shelves

Completed 100 on-line training modules with above average grades.

Restructured freezer, and backroom area for better efficiency.

TECHNICAL SKILLS

Thorough knowledge of Microsoft Word and Excel.

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