Customer Service Manager

Carlton Coley

Email: *********@********.***

Address: ***** ************ ***

City: Warren

State: MI

Zip: 48089

Country: USA

Phone: 313-***-****

Skill Level: Management

Salary Range: $73,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

25115 Constitution Avenue Warren, MI. 48089 313-***-**** *********@********.***

Carlton M. Coley

Objective

Pursuing a position where I can demonstrate my highly dependable, motivational, and team leadership skills as a Manager with over 20 years of retail/sales experience. Offering the ability to provide expertise in training of associates, merchandising, and outstanding customer service.

Experience

February. 2006- present

T-Mobile

Warren, MI.

Sales Manager Management of associates Responsible for hiring of the most qualified candidates Overseeing the store overall budget Achieving monthly commissions sales quota Executive training Managing of inventory Heading up marketing and sales presentations

December 2004- January 2006

Kohls Department

Taylor, MI.

Human Resources Manager Management of associates Responsible for hiring of the most qualified candidates Overseeing the stores overall budget Heading up training sessions for associates and management team Assuring the arrival of freight to maintain profits

June1992- December 2004

The Home Depot

Taylor, MI.

Assistant Store Manager Management of associates Problem solving effecting service, efficiency and productivity Expertise in merchandising of all departments within the store Consistently forecasting sales on a weekly basis Teaching classes on sales, merchandising, and customer service

Education

September 1983- June 1987

Briehaupt Vocational Training

Detroit, MI.

Telecommunications

September 1983- June 1987 Northwestern High School Detroit, MI. General Studies

References

References are available on request.

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