Karen Garcia
Email: *********@********.***
Address: **** *********** **
City: Harlingen
State: TX
Zip: 78550
Country: USA
Phone: 956-***-****
Skill Level: Director
Salary Range: $80,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Karen A. Garcia
1402 Summerfield
Harlingen,TX 78550
*********@********.***
SUMMARY
Results driven professional with multi-faceted experience and a proven track record of accomplishments in the technology and banking operations fields. Extremely effective in establishing and maintaining productive client relationships.
CAREER OBJECTIVES: Seeking position with an organization that will utilize my technology and/or bank operations and management skills. I am a decisive, action oriented and results focused professional offering 33 years of banking operations and technology experience, with 30 of those being in management.
PROFESSIONAL EXPERIENCE
TEXAS REGIONAL BANK, Harlingen, Tx 04-10 to Present
Executive Vice President/Chief Operations Officer/Cashier/BSA Officer
In charge of the non-lending operations of the bank. Collaborates with President and Executive Management in overall administration of bank. Also serves as the BSA Officer, assumes responsibility (as delegated) for developing and implementing overall policy, plans and programs relative to banking operations, project management, Bank Secrecy Act Compliance, bank security and Information Technology.
TEXAS NATIONAL BANK, Mercedes, Tx 11-09 04-10
Senior Vice President/Operations Manager
Collaborated with President and Senior Management in overall administration of bank. Responsible for developing and implementing overall policy, plans and programs relative to banking operations, project management, Compliance and Information Technology. Worked with department heads in reviewing overall operations and compliance. Oversaw Compliance and BSA departments as well as IT department. Was project manager for several projects including a new bill payment system, EFT conversion and many others. Worked with audit and compliance auditors and examiners. Served on the Audit Committee, Compliance Committee and the IT Committee.
THE DATA CENTER A DIVISION OF TEXAS STATE BANK, McAllen, Texas 10-88 09-08 Senior Vice President/ South Texas Account Manager 2006- 09-08 Managed the on-going system support for South Texas client banks and implemented training programs to assist with conversions and the installation of new products for 23 banks throughout Texas. System used: ITI, Information Technology Inc. Sold banking products and services as needed or requested. Provided training, technical and application support as needed. Reviewed, installed, and trained users and staff on new applications, modules, and software enhancements. Analyzed the potential impact of such changes for all processed user institutions and communicated those impacts. Analyzed potential software products by studying, testing, trouble shooting and evaluating software capabilities and processing uses. Worked with new clients to convert to The Data Center, as well as analyzed current clients needs and sold products and services accordingly. As of January 2008 additional responsibilities included the updating and maintaining of monthly billing records for Texas State Bank and all its subsidiaries and for all processed financial institutions including both North and South Texas clients (23 to date). Senior Vice President/Client Support Manager 1995-2006 Managed the Client Support functions and personnel of The Data Center. Assisted Texas State Bank, as well as other processed institutions, with questions or concerns about the Core application system as well as any ancillary systems. System used: ITI, Information Technology Inc. Worked directly with software vendors on issues, discussed potential problems and resolutions and any subsequent purchases. Handled the implementation of most new modules, including testing and evaluation of each. Assisted with conversions and acquisitions of Texas State Bank and client banks, which included working with parameters, Tran codes, General Ledger, etc. Handled customer/client calls on a daily basis. Liaison between The Data Center and ITI (application software vendor). Ran programs on the mainframe when needed for clients, such as; specifications, general ledger reports, etc. Project manager for numerous projects and installations. Managed numerous areas within the Data Center in addition to Client Support personnel. Have served on various committees such as Privacy Committee and Information Security Committee. Vice President 1993-1995 Managed all lobby operations including New Accounts, Tellers, and Maintenance crew. This entailed not only overseeing those areas but also the writing and implementing of internal policies and procedures. Assisted customers with purchasing securities Worked with Public Fund bids Interviewed potential candidates for positions within the bank. Was responsible for counseling and reprimanding employees when necessary. Project manager for numerous projects throughout the organization. Served on the PC Committee and the Forms Consolidation Committee. *For a period of time I worked directly for the CFO building an asset liability management system. Vice President/Cashier (Formerly Mid Valley Bank) 1988-1993 Managed all operations of the bank including Tellers, New Accounts, Bookkeeping, purchasing and accounting. Main objectives were to ensure that the general operations of the bank were running smoothly and efficiently adhering to all internal policies and procedures. Maintained staff morale at a high level without compromising the banks objectives/goals while insuring quality service with minimum staffing requirements to run efficiently. Wrote and maintained all internal policies and procedures for the bank. Interviewed potential candidates for positions within the bank. Was responsible for counseling and reprimanding employees when necessary. Oversaw the reporting functions and maintained all financial records. Call Reporting Accounts Payable Payroll Shareholder Accounting Bond Accounting Wire Transfer Accounting Fed Funds FR2900 Maintained and operated an assets liability system. Reviewed all general ledger entries as well as making allocations for fixed assets. Maintained all bond accounting transactions and files. Maintained payroll system. Maintained accounts payable system. Maintained shareholder accounting system. Maintained insurance policies and riders. Wrote an annual budget for approval by the Board of Directors. TOWN AND COUNTRY NATIONAL BANK1982- 1988 Managed different areas of the bank throughout my tenure. Titles included Cashier/Controller, Lobby Services Officer, Assistant Cashier, Accounting Officer, Purchasing Officer and Head teller. Acted as Secretary to the Board of Directors. I gained experience and knowledge in all areas of the bank as I worked since its organization and continued throughout its closure. Assisted the Executive Vice President in all operations and reporting functions of the bank. Assisted in the writing of internal bank policies and procedures. PLAZA NATIONAL BANK 1979-1982 Managed all teller areas including lobby, drive-in, collections and vault. Worked through all teller areas, promoted to Head Teller in 1982. Responsible for supervising the tellers, preparing/conducting teller meetings, teller audits and the implementation of teller policies and procedures. Assisted the Cashier with reporting functions.
EDUCATION
Harlingen High School
Texas Tech University Banking School (1989 and 1990)
Digital University Annual Classes
Information Technology Webinars and Classes (1991 2008)
ABA Compliance Training Programs
BSA Compliance (Received Certification)