Zena Tapuro
Email: *********@********.***
Address: **** *********** **** #**
City: Eugene
State: OR
Zip: 97401
Country: USA
Phone: 808-***-****
Skill Level: Entry
Salary Range: $30,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Zena Tapuro
2050 Goodpasture Loop #57
Eugene, OR 97401
C: 808-***-****
*********@********.***
OBJECTIVE
In search of a part time or full time position to broaden my experience in the financial industry.
WORK EXPERIENCE
October 2011 - October 2012
Consumer Banker
Bank of Hawaii, Mililani, HI
The Consumer Banking Representative is responsible for opening accounts, sales, and other related duties to include servicing and developing new customers in the supermarket. Served as a liaison for sales and servicing of financial services and products. Required to communicate effectively to all departments and must provide support in regards to any client inquires. Actively sought to convert prospects to clients. Reconciling and cash handling is performed. Responsible for conducting sales and relationship management activities utilizing Excellence in Sales and Service disciplines and behaviors.
May 2009 - December 2010
Server
Just Taco`s, Mililani, HI
The server is responsible for good customer service, taking orders and delivering all food or beverage. The servers are also responsible for having extensive knowledge on different types of tequila as the establishment holds more than 350 different types and the servers must also be efficient at tending to large volumes of customers. During any dining experience, the server is also responsible for encouraging customers to try different suggestions, recommendations and upgrades of items on the menu. Additional duties include, greeting customers, seating customers, processing payments, restocking various supplies, setting tables and cleaning of the entire establishment.
December 2008 - April 2009
Tax Associate
H&R Block, Pearl City, HI
The Tax Associate is responsible for interviewing the clients and obtaining their tax documents to prepare and file the appropriate 1040 form for their needs. All tax associates are kept accountable for keeping all clients information confidential and secure. Additional duties include, processing payments, greeting clients and filing completed returns in secured drawers.
April 2007 - December 2008
Server and Cocktail Server
Cattle Company, Pearl City, HI
The server is responsible for good customer service, taking orders and delivering all food or beverage. A seven step dining experience is used to ensure excellent customer service. During any dining experience, the server is also responsible for encouraging customers to try different suggestions, recommendations and upgrades of items on the menu. Additional duties include, greeting customers, seating customers, processing payments, restocking various supplies, setting tables and cleaning of the entire establishment.
OTHER EXPERIENCES
January 2009 - Present
Mililani Lion`s Club International
Volunteer - Assisted in numerous community service events and attended monthly meetings.
October 2010 - May 2011
Wealth Strategy Partners, Honolulu, HI
Intern - Interns are responsible for actively gathering prospects who need help with financial planning, insurance and investments.
EDUCATION
September 2011
B.S. Business Administration - Finance, Hawaii Pacific University, Honolulu, HI
May 2010
Certification of Achievement - Business Administration, Leeward Community College, Pearl City, HI
REFERENCES
Lono (Francis) Kealoha
Bank of Hawaii - Assistant Branch Manager
Stacia Blancaflor
Bank of Hawaii - Senior Consumer Banker and Authorized Signer
Christopher Lennon
Just Taco`s - General Manager