Customer Service Sales
Resume:
Jenn Pratt
Email: *********@********.***
Address: *** ****** **
City: Asheville
State: NC
Zip: 28806
Country: USA
Phone: 828-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jennifer Pratt
Phone:828 4509210Email:*********@********.***********: Asheville NC
Born Australia, US Permanent resident
Employment Objective
Newly arrived on a Green Card from Australia, I am keen to bring my experience, skills and enthusiasm to a new place of employment and meet new challenges.
Demonstrated Skills Summary
Communication - Excellent record of customer service and client liaison
Administration - Seven years experience in local government, health care and businesses
Management - Experience managing projects up to $1M
Leadership and teamwork - Initiating key cross-organizational projects and partnerships
Events - Successfully delivering a variety of workshops, exhibitions, programs and events
Writing - Writing and producing marketing material, signage, reports and presentations
Supervision - Training and supporting teams and individuals to achieve work goals
Previous Work Experience
2008 - 2012 Arts Development Coordinator / Acting Team Leader Arts and Events
City of Casey, Community Strengthening Department, Narre Warren, VIC Australia
Develop, deliver and promote program of events
Manage public art capital works program ($1M)
Acquire and manage grant funding ($0.6M)
Support local businesses, artists and community partnerships
Write, revise and implement policy documents and proposals
2007 - 2008 Administration Officer / Arts Project Officer
City of Kingston, Arts and Leisure Department, Cheltenham, VIC Australia
Provide administration support to department
Implement Community Grant Program ($3M)
Deliver cultural projects ($50K)
Write and produce literature, reports funding proposals
2006 - 2007 Administration Support
McArthur Management Services, Yarra VIC Australia
Temporary assignments to various locations
Including 12 mnths aged care facilities
Reception, clerical duties, word processing, data management
Purchasing, invoicing, rostering, property management etc as required
2000 2007 Home business partner (while raising children)
White Rose Consultancy, Melbourne VIC Australia
Marketing promotion, bookkeeping and administration, staff training
1998 1999 Office Manager II (p/t)
Bio Treat Engineers, Leura NSW Australia
General clerical duties
1998 1999 Sales Associate (p/t)
Trumps Boutique and Shoes in the Attic, Leura NSW Australia
Fashion retail sales
1996 1998 Sales Account Executive
Dashing On Demand Printing Pty Ltd, Sydney NSW Australia
Establishing new clientelle, achieving $70K/w quota
1994 1996 Sales Assistant
Strathfield Car Radios, Penrith NSW Australia
Telecomunication sales and contracts $25K/w quota
Purchasing, invoicing, banking, stocktaking
Education
Bachelor of Art (Visual Arts) University of Western Sydney, Nepean NSW Australia 1990-1993
Certificate II Small Business Management Chisholm Institute, VIC Australia 2003
NSW Higher School Certificate Trinity Senior High School, Wagga Wagga NSW Australia 1989
Short Courses
Advanced Project Management, Effective Customer Service, Access and Inclusion, First Aid Level II, Occupational Health Safety I, Public Emergency Response I, Construction Induction Card, VicHealth Evaluating the Arts
Computer proficienciesMicrosoft Office 2010 (Word, Outlook, Excel, Publisher, PowerPoint, Explorer), Tech-One Accounting and Asset Management System, GIS Intra-maps, Powerseek Web Directory
Awards
2012 Casey Community Development Outstanding Achievement Award nomination, 2012 Casey Team nomination for Health Promotion Tour, 2011 Casey Community Development Team Award for Envelop, 2011 LGPro projects under $3M for Casey Fields, 2009 Heritage Hill Inspired Art Award, 1998 Telstra National Salesperson Customer Service Award
References
Janette Green
Manager Community Strengthening
City of Casey
Ph +61 3 9705 619
******@*****.***.***.**
Cr Shar Balmes
Former Mayor
City of Casey
*******@*****.***.***.**
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