Training Service
Resume:
Lena kalachian
Email: *********@********.***
Address: *** ******** ***
City: Watertown
State: MA
Zip: 02472
Country: USA
Phone: 617-***-****
Skill Level: Director
Salary Range: $20,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
PERSONAL DATA
Lena Benyamin Kalachian
Lebanese Nationality
125 Coolidge avenue apt 409
Watertown, MA 02472
E-mail: *********@********.***
Contact Nbs: 617-***-****
Date of Birth: 9 September 1977
Marital Status: Married
Height: 1.68m / Weight: 70 kg
RELEVANT SKILLS & EXPERIENCE
I did work in the in flight services as Senior Cabin Crew for a private Government airline for 12 years that requires high confidentiality and premium service standards.
Aircraft Familiarisation
Trained for BBJ 737, Boeing 747 and Gulfstream aircraft types for alternating roles of Purser and Senior respectively with Dubai Air Wing.
Catering and In-flight Services
Provide excellent and prompt in-flight service to VIP passengers.
Large knowledge in high standard multinational cuisine and VIP flight needs and set ups. My job also consists on ordering all food and beverage for the flights.
Perform pre-flight, in-flight and post-flight duties, which include ensuring that all safety and security measures are conformed.
Administer necessary & basic first aid to passengers in time of need.
Management Skills
Effective cabin management skills when operating as a sole cabin crew for Gulfstream aircraft.
Handle feedback from passengers & provide prompt service recovery when required.
Supervise, oversee & assess crewmembers performance on board.
Conduct appraisals on junior crewmembers.
Communication and Interpersonal Skills
Ability to adapt too different work environments and sensitive to different cultures & beliefs.
Professional work attitude.
Keen team player and ability to work independently.
Ability to develop rapport with passengers and co-workers.
Excellent oral and written communication skills.
Personal Achievements
Extensive exposure to travel and tourism.
Received several letters of compliment for excellent service rendered.
EMPLOYMENT HISTORY
April 1999 November 2012 Dubai Royal Air Wing
Position: Senior Cabin Crew
Jan 1997 Jan 1999 Assistant and Secretary
Ordre des Avocats
Court of Justice- Jdeideh Metn
Beirut Lebanon.
EDUCATION
1996 1999 Lebanese University
Political science
1996 Lebanese Baccalaureate Diploma
Philosophy
Graduated from Maison Centrale des Filles de la Charite
Achrafieh
ADDITIONAL TRAINING
Biz-Ability
Training course: Training skills workshop May 2006
Boecker Food Safety
Training Course: Food Hygiene Training Course May 2003
Emirates Training College
Training Course: First Class promotional Course March 2003
Emirates Training College
Training Course: Senior Flight Stewardess promotional course March 2003
Biz-Ability
Training Course: Dubai Air Wing Development Centre Nov 2003
The Emirates Academy of Hospitality Management
Training Course: Professional Development Module and VIP Hospitality Jan 2005
LANGUAGE PROFICIENCY
Spoken Languages: Arabic, English, French, Armenian
Written Languages: Arabic, English, French
HOBBIES & INTERESTS
Travelling Visited many countries in Asia, Europe, United States of America and the Middle East. Acquired good knowledge of different cultures.
Reading Books and materials on travel & entertainment.
Others Sports, music and movies.
REASON FOR LEAVING
Facing a new phase in my life and seeking a new challenge I am looking for a ground job in the Aviation Industry or Customer Affairs relations where I can exploit my knowledge and experience in a company that strives to grow and develop in a broad-competitive business.
Also I have the flexibility and the adaptation to different working hours and shifts due to the nature of my last job as flight attendant
NOTICE PERIOD/AVAILABILITY
Availibility: January 2013
REFERENCES
Name: Mrs Nazly Boomgard
Position: Cabin Crew Supervisor
Company: Dubai Air Wing
Address: Dubai UAE
Tel: 009***********
Email: ********@***.**
Contact this candidate