Customer Service Supervisor

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Timothy

CartwrightCustomer Service / Dispatch

Tim Cartwright

*** *. ***** ****. #**** Chandler, AZ 85226

Phone 480-***-**** * E-mail **********************@*****.***

My employment goal is to obtain full time employment within a company where there is room for advancement. I have strong communication skills and enjoy helping the public. As a customer service agent, I take pride in representing the company I work for and understand that with that comes great responsibility to ensure the integrity of the company. I look forward to the possibility of talking with you in person further about my qualifications. Thank you for taking the time to review my resume.

Education

* Mesa Community College 2007- 2009

Phoenix job Corps 2004-2007

Professional experience

Jan 2010 - Present Jesco Jamison Electric

Staff Coordinator

n Dispatch Dept.

n Route technicians

n customer service

Aug 2008 - Dec 2009 End 2 End Communications

Dispatch Supervisor

n Dispatch supervisor for a contractor for Cox Communications

n Managed daily technician appointments

n Manage employees, scheduling

Sep 2007 - Aug 2008 Micor Communications

Lead Dispatcher

n Dispatch for a contractor for Cox Communications

n Help customers and Cox supervisors to communicate

n Resolve conflicts with customers

Aug 2006 - Sep 2007

Allied Barton Security

Security Guard

n Monitored and secured location

n Monitored and recorded all incoming traffic

n Monitored and managed visitors

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