Engineer Manager

Title:Office Manager

*****@*******.***

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NAME: Anne Favinger

ADDRESS: * ******** ***** ****

CITY: Monroe Township

STATE/PROVINCE: NJ

ZIP/POSTAL CODE: 08831

COUNTRY: USA

EMAIL: *****@*******.***

PHONE: 609-***-****

CANDIDATE ID: 199354

CITIZENSHIP: US

Citizen

EDUCATION:

EXPERIENCE: 15

WILL RELOCATE: Yes

RELOCATION INFO: NJ

JOB WANTED: Any

RATE NEEDED:

HOMEPAGE:

HOTSKILLS: Netware,Windows,Troubleshoot

ESUME

HARDWARE:

PCs including multimedia, Pentium, P&P, PCI, PCMCIA, EISA, VESA, ISA and Microchannel

architectures, various laptops including NEC, IBM, HP, Toshiba, etc., hard drive arrays,

JAZ, ZIP and Ditto drives, CD-ROM arrays, laser printers, print servers, print sharing

devices, plotters, network interfaces, Ethernet 10/100/1GB BaseT, Token Ring, ARCNet,

10Base2, CDR units, fax/modems, sound cards, mainframe connectivity boards and DigiBoards,

scanners, various tape backup systems, PDA's

SOFTWARE:

Windows NT 4.0 client/server, Windows 2000, Windows 98, Windows 95, Windows for

Workgroups, Novell NetWare through 5, DOS through 6.22, Microsoft Office, Microsoft

Project, Microsoft Front Page, Microsoft Publisher, Microsoft Exchange, Microsoft Outlook,

Lotus SmartSuite, Corel Office Suite, Eudora, cc:Mail, Lotus Notes, Netscape, Internet

Explorer, WinFax, Bitfax, FaxServe, ArcServe, Zetafax, Faxworks, Dbase IV, WordPerfect

Office for Windows, Pagemaker, Ventura Publisher, Quark Express, Photoshop, Lotus

Organizer, Lotus Notes, Act, COBOL, Pascal, Basic, Paradox, PAL, Quatro Pro, QEMM386,

386Max,

antivirus titles, menuing software, OCR titles, Corel Draw, PC Anywhere, Carbon Copy,

ProComm, SmartCom, PFS titles, Harvard Graphics, WordStar, Reflections, Attachmate,

Citrix, AutoCAD, Armor, Real World, Solomon, Intuit titles, Peachtree, Ghost, TechNet,

Cougar Mountain Accounting, DAC Easy, PC Tools,

Norton Utilities, CollectMax

EXPERIENCE:

Consultant

Alternative Resources Corporation

379 Thornall Street, 5th Floor

Edison, New Jersey 08837

September, 1998

- Present

On-site support for client company

Perform LAN Administration functions

Support in excess of 350 users on desktop and laptop systems in a Windows

NT/2K/98/95/Netware environment utilizing in excess of 200 printers

Install OS and application software as needed, including remote dial-in configurations

for remote users and troubleshoot all problems on same

Create and maintain desktop/laptop images for all makes/models assigned to end-users

Responsible for tape rotation of all scheduled backups of local Novell and NT servers

On-site liaison for network control relative to WAN related server functions and problems

Prepare and submit installation/configuration instructions for desktop PC's

Evaluate and report on installation/troubleshooting documentation on handheld devices

Perform minor repairs on PC's and printers

Network Systems Engineer

South Jersey Office Equipment

Gateway Boulevard

Westville, New Jersey 08093

May, 1988

- September, 1998

Initial hardware/software configuration/installation and instruction and subsequent

support on equipment and applications, including:

Performed all configuration, installation, maintenance and support of clients' LANs.

Installed and supported operating systems and application software including MS-DOS,

Windows, Novell Netware, Personal Netware, Windows for Workgroups, Windows 95, Windows NT,

Alloy, LANtastic, word processing, spreadsheet, accounting, data base, desk-top

publishing.

Prepared and presented training classes for network administration (Windows NT 4.0 and

Novell 4.11) and all supported desktop applications.

Technical Assistant, M I S

Office of Residence Life

Glassboro State College

Glassboro, New Jersey 08028

February, 1981

- May, 1988

Complete charge of all MIS/data processing functions within housing division, including:

Instructed, supervised and supported all PC users within department.

Designed and modified of data bases, input/output formats.

Reviewed and recommended hardware/software upgrades and purchases.

Supervised all data-processing functions regarding the processing of applications,

security deposits, rental and damage fees, resident location and information 2200-2600

residents in five separate projects.

Supervised all data-processing regarding disciplinary cases involving residents.

Performed accounts receivable/general ledger functions, sole responsibility for

maintenance of escrow accounts totaling in excess of $350K.

Participated in budgeting process.

EDUCATION:

Ingram Micro (Distributor-Technical Seminars), Harrisburg, Pennsylvania

GBC Distributors (Technical Courses), Berlin, New Jersey

Glassboro State College,

Glassboro, New Jersey

Harris School of Business, Cherry Hill, New Jersey

Delsea Regional High School,

Franklinville, New Jersey

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