Customer Service High School

DeAngelo Gardner

Email: ********@************.***

Address:

City: Southfield

State: MI

Zip: 48034

Country: USA

Phone: 734-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Innovative designer with extensive knowledge of the fashion and design industries. Energetic, outgoing and driven to reach company goals.

Educational Background:

High School Dipolma from Denby High School, Detroit MI 1/2001 to 11/2010 (Graphic Design)

High School Dipolma from International Academy of Design & Technology, Detroit MI 1/2001 to 12/2012

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Innovative designer with extensive knowledge of the fashion and design industries. Energetic, outgoing and driven to reach company goals.

Core Strengths

Strong organizational skills

Active listening skills

Energetic work attitude

Telephone inquiries specialist

Customer service expert

Invoice processing

Adaptive team player

Opening/closing procedures

Data Entry

Microsoft Office

Speaking

Reading Comprehension

Computer Proficiency

Accomplishments

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Work Experience

March 2012 to July 2012

Guess Round Rock, TX

Sales Associate

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Achieved high sales percentage with consultative, value-focused customer service approach. Worked as a team member performing cashier duties, product assistance and cleaning. Managed quality communication, customer support and product representation for each client. Guaranteed positive customer experiences and resolved all customer complaints.

January 2011 to August 2011

The Fountain of Truth Detroit, MI

Graphic Designer

Organized meetings, Designed all media, (flyers, logos, bill boards, business cards, websites, etc) In charge of all digital production.

September 2011 to June 2011

Top Flight Education Eastpointe, MI

Data Entry Specialist

Inserted Data, Placed Phone Calls as needed and scheduled appointments for parents and students.

Educational Background

2010 Denby High School Detroit, MI

High School Diploma

International Academy of Design & Technology Orlando, Florida

Graphic Design

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