Sara Longoria

Email: abp6ly@r.postjobfree.com

Address:

City: Bay City

State: TX

Zip: 77414

Country: USA

Phone: 979-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic store assistant manager with a strong background in retail sales, fashion merchandising and customer service support. Loss Prevention focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution.

Educational Background:

High School Dipolma from Bay City High School, Bay City TX 1/2001 to 5/2004 (Basic)

Job History / Details:

Summary

Energetic store assistant manager with a strong background in retail sales, fashion merchandising and customer service support.

Loss Prevention focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution.

Highlights

Law enforcement background

Investigative skills

CCTV surveillance

Interior and exterior patrol

Shift work experience

Screening wands

First Aid and CPR certified

Report writing

Observant

Crime prevention methods

Approachable

Dedicated team player

Basic clerical knowledge

Excellent time management

Team leadership

Energetic

Resolution-oriented

Compelling leadership skills

Effective Retail Sales Manager

Accomplishments

Fulfilled all supervisory duties when Store Manager was on vacation.Apprehended 175 shoplifters in a 12 month period.

Supervision

Supervised team of multiple staff members.

Experience

October 2012 to Current

Dollar General Bay City, Texas

Assistant Store Manager

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Demonstrated that customers come first by serving them with a sense of urgency.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.

August 2011 to October 2012

WalMart Stores Wharton, Texas

Zone Merchandise Supervisor

Provided customer service by acknowledging the customer, identified customer needs and assisted with purchasing decisions, located merchandise resolving customer issues and concerns.Provided direction and guidance to associates on customer service techniques to ensure customer complaints and issues were resolved.Maintained area of responsibility by ensuring claims and returns were properly handled, area is zoned, merchandise/supplies were arranged and organized and shrink and damages were identified.

Assisted management with the supervision of associates in multiple departments by assigning duties, developing and communicating goals, teaching and ensuring compliance with Company policies and procedures and conducting daily meetings.Participated in the hiring, recruiting, scheduling, training, coaching and evaluation of department supervisors in assigned area, and ensured the hiring, recruiting, scheduling, training, coaching, and evaluation of all non-supervisors in assigned area.Overseen execution of merchandising plans by ensuring merchandise was in stock, available to customers and rotated correctly, product displays were set up, organized, culled and signed appropriately.

March 2011 to August 2012

Securitas Security Services Galveston, Texas

Site Supervisor

Functioned as a supervisor of Security Officers, Lead Officers and other company personnel assigned to one or more posts at client site(s); acted to ensure that all post orders were followed, that established rounds were completed, and that adequate reports were filed; notified proper authorities and client in emergency situations

Coached and disciplined personnel as appropriate; seeked advice from company management or designated representatives as appropriate; met personally with employees and documents coaching and disciplinary actions

Trained Security Officers and other company personnel; reviewed post orders and other details of assignments with subordinates

Assisted in the submission of payroll and personnel information to the company as designated

In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions

Prepared, filed and submitted various reports as required

Inspected posts as scheduled and met with subordinates to outline tasks and responsibilities

Met with client representatives as scheduled or as needed to provide assurance that all security requirements were being met and to provide quality customer service

November 2009 to August 2011

Mosaic Sales Solutions Irving, Texas

Field Specialist

Conducted multiple weekly store visits according to the store-specific coverage model

Maximized visual presentation by stocking, facing, and pricing products

Created product awareness and added value placement opportunities in-store

Scanned and reported and managed stock levels by title to generate order information

Strived to consistently meet and exceed all program objectives

Completed all administrative duties in accordance with Mosaic client instructions

Displayed a professional demeanor while representing clients and Mosaic

February 2010 to March 2011

Macy's Sugar Land, Texas

Loss Prevention Detective

Conducted surveillance to detect loss within a store environment.

Conducted physical security checks. Made recommendations for ways to prevent loss.

Conducted safety inspections and communicated hazards to Management.

Participated in the training of new hire Associates to address the areas of Loss Prevention.

Took an active role in identifying all forms of loss, motivated shortage control involvement and helped to identify creative shortage control solutions.

Responsible for heightening store Loss Prevention awareness.

Utilized CCTV equipment.

Learned and used the latest in advanced interviewing and interrogation techniques.

Worked in a multi-unit work environment.

Apprehended shop lifters that included both external and internal individuals.

Compiled reports on cases, worked with local law enforcement.

January 2008 to July 2009

Texas Department of Criminal Justice Brazoria, Texas

Correctional Officer

Attended the pre-service training program at the Texas Department of Criminal Justice (TDCJ) Correctional Training Academy and received on-the-job training while working with experienced correctional officers at the assigned facility.

Searched for contraband and provided security; counted, fed, and supervised offenders in housing, work, and other areas accessed by stairs; and maintained security of various assigned areas that involved long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights.

Provided custody and security of offenders that included observing actions of offenders, squatting and bending to conduct pat and strip searches of offenders, restraining and securing sometimes assaultive offenders, and transferring and transporting offenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation.

Supervised and provided security of offenders performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations which involved climbing stairs and ladders, and climbing around the inside or outside of buildings; worked outdoors and indoors without air conditioning; worked around motorized or moving equipment and machinery.

Responded to emergencies, including climbing stairs and ladders while searching for escaped offenders, hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious offender or employee various distances to safety up or down stairs and ladders; used force and deadly force, including the use of chemical agents and firearms, to control offenders.

Education

2004 Bay City High School Bay City, Texas

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