Customer Service High School

Joanne Marrero

Email: ********@**********.***

Address:

City: Wood Dale

State: IL

Zip: 60191

Country: USA

Phone: 773-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Flexible P ayroll Administrator who adapts seamlessly to constantly evolving accounting processes and technologies.

Educational Background:

High School Dipolma from Kelvyn Park High School, Chicago IL 1/2001 to 5/1978 (General)

Job History / Details:

Summary

Flexible Payroll Administrator who adapts seamlessly to constantly evolving accounting processes and technologies.

Highlights

Administrative support

Meets/exceeds goals

Attention to detail

Sharp problem solver

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Adaptive team player

Accomplishments

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document.

Experience

July 2004 to June 2012

Swissport Chicago, Illinois

Payroll Administrator

Collect and edit daily time sheets for 500 employees, Process status changes for employees. Create and run payroll reports, Balance and close payroll. Submit payroll to Corporate office for processing. Receive payroll from Corporate office, check, sort and distribute payroll, Assist employees with payroll queries.

April 2001 to January 2004

Liners Direct, Inc. Itasca, Illinois

Payroll Administrator/Accounts Payable

Process bi-weekly payroll for both hourly and salaried employees. Create and maintain employee files. Process employee changes. Maintain and administer company Health/Dental Insurance, Pension Plan, Accounts Payable, Purchasing, Data Entry and Reception.

April 1991 to April 2001

Mah Chena Corporation Chicago, Illinois

Office Administrator

Payroll, Accounts Payable, Accounts Receivable, Inventory, Purchasing, Data Entry, Customer Service, Petty Cash, Reception, Transcription, Production and Shipment Scheduling. Assistant to President and Vice President of Marketing with customer correspondence and inquiries.

May 1981 to March 1991

Wilcom (USA), Inc. Chicago, Illinois

Administrative Assistant

Secretary to Vice President. Payroll, Accounts Payable, Accounts Receivable, Data Entry, Customer Service, Reception and Transcription.

Education

1978 Kelvyn Park High School Chicago, Illinois

High School Diploma General

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