Customer Service Administrative Assistant

Part-time clerical/office mornings M-F (Elkhart **516)

Date: 2012-11-16, 9:22AM *************@*****.***

Kasey A. Roske

Phone: 574-***-****; E-mail: **********@*****.***

QUALIFICATIONS

Experience and responsibility with documented success as an Administrative Assistant and office support for over five years

Administrative experience includes: payroll, accounting, medical records, Human Resources, inventory, Safety Committee, purchasing, and customer service

Utilized software programs such as: Microsoft Word, Works, Excel, Access, PowerPoint, Publisher, Money, Outlook, QuickBooks, WordPerfect, MAS 90, and Quattro Pro on a daily basis

Experience using office equipment including: multi-line phones, fax, copier, and printer

Demonstrated effective verbal, written, small group, and interpersonal skills

RELATED WORK HISTORY

Independent Sales Representative; Avon; White Pigeon, MI 10/07-1/09

Marketed and sold high quality health and beauty products at reasonable prices

Developed lasting relationships with customers and other representatives

Shared the opportunity for women and men to become empowered by owning their own business

Administrative Assistant; WeVac Plastics; Elkhart, IN 10/05-04/06

Responsible for customer care and warranty claim calls daily, worked closely with warehouse and production departments

Effectively handled accounts receivable and payable aspects

Completed health insurance enrollment, status change and termination for employees

Relayed necessary documentation and information for all Workers' Compensation claims

Assisted in weekly payroll and responsible for rectifying payroll issues

Customer Service/Data Entry; Personnel Partners; Elkhart, IN 12/04-05/05

Entered 25+ customer orders and shipments on a daily basis utilizing QuickBooks

Completed customer care and warranty claim calls in a friendly and timely manner

Responsible for weekly inventory and ordering in-house stock

Record Completion and Analysis Clerk; Elkhart General Hospital; Elkhart, IN 12/01-04/02

Accessed and electronically processed charts for physicians to sign

Sorted and distributed necessary paperwork to authorized personnel

Administrative Assistant/Warehouse Clerk; Custom Form/Penda; Elkhart, IN 03/96-02/99

Efficiently entered multiple data and ten-key projects such as daily deposits utilizing word processing and spreadsheet functions

Processed 10 departmental purchase orders daily and assisted warehouse in filling orders

Verified insurance, 401K, and payroll forms for 100+ personnel

Reconciled and retrieved inventory using a computerized tracking system

EDUCATION

Penn Foster Career School; Scranton, PA 08/07-10/09

Earned a Career Diploma in Small Business Management

Final Grade: 93 percent

Business Computer Training Institute; Vancouver, WA 06/02-03/03

Earned a Certificate in Integrated Computer Applications

Awards Received: "Director's List" for high grade point average, and "Lifesaver" for helping fellow students

Elkhart Area Career Center; Elkhart, IN 01/91-06/91

Completed Secretarial and Word Processing Skills course

Awards Received: "Hardest Worker"

Contact this candidate