Customer Service Medical Assistant
Resume:
Griselda Flores
Email: ********@**************.***
Address:
City: Sylmar
State: CA
Zip: 91342
Country: USA
Phone: 818-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
An opportunity to contribute to a winning team by performing to the highest standards of integrity, accountability, and knowledge. To embrace positive change that results in business success and personal growth
Educational Background:
High School Dipolma from National Education Center, Canoga Park CA 1/2001 to 12/1983 (Certified Medical Assistant)
Job History / Details:
Professional Summary
An opportunity to contribute to a winning team by performing to the highest standards of integrity, accountability, and knowledge. To embrace positive change that results in business success and personal growth
Core Qualifications
Client-focused
Excel in customer service
Quick learner
Computer proficient
File/records maintenance
Reports generation and analysis
Financial records and processing
Training and development
client relations
computer literate
creative problem solving
credit and collections
customer needs assessment
customer satisfactions
customer service
sales
territory sales experience
Experience
November 1999 to August 2012
Medtronic Diabetes Inc Northridge, Ca
Diabetes Therapy Associate
Participated in insurance verification project,verified benefits, updated insurance information and updated centricity.
Manage multiple field territories working in partnership with field personnel to sell Medtronic products.
Established relationships with medical professionals and office staff to facilitate document collections Sell and educate patients on insulin pump therapy Worked in close collaboration with team to achieve sales objectives and revenue growth Coach and mentor new hires Liaison for patients and Ins co.
with benefit verification, preauthorization's, creating documentation required for billing and reimbursement.
High motivate customer skills Benefit verification, requesting prescription, and supporting documentation for processing orders.
Education
National Education Center Canoga Park, Ca
Certification Certified Medical Assistant
Learning Tree University Quality / improvement Utilization program certification
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