Sales Customer Service

Donna Renee Green

Email: ********@*************.***

Address:

City: Leakesville

State: MS

Zip: 39451

Country: USA

Phone: 601-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable clerk who adheres to the highest degree of professional standard and maintains strict confidentiality in legal matters. Dedicated sales associate who is a detail-oriented self-starter and congenial salesperson. Background in inside sales and customer service. Talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets. Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs. City Clerk with three years experience. Extensive background in court dockets, inventory, assisting with elections, town board meetings, taking the minutes, payroll, accounts payable and receivable, many certifications.

Educational Background:

High School Dipolma from Leakesville High School, Leakesville MS 1/2001 to 5/1985 (none)

Job History / Details:

Summary

Personable clerk who adheres to the highest degree of professional standard and maintains strict confidentiality in legal matters.

Dedicated sales associate who is a detail-oriented self-starter and congenial salesperson. Background in inside sales and customer service.

Talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets.

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.

City Clerk with three years experience. Extensive background in court dockets, inventory, assisting with elections, town board meetings, taking the minutes, payroll, accounts payable and receivable, many certifications.

Highlights

Strong communication skills

Expert in customer relations

Accounts receivable and payable

Dedicated team player

QuickBooks

Detailed meeting minutes

Billing and coding

Mail management

Typing skills

Focused on customer satisfaction

Large cash/check deposits expert

Markdown/promotional procedures

Store maintenance ability

Inventory control familiarity

Customer service expert

Opening/closing procedures

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Supervision

Supervised team of three staff members.

Met monthly sales goals for three months straight.

Work Experience

12/11/2012 12:00:00 AM

Piggly Wiggly Leakesville, Ms.

cashier/office clerk

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Demonstrated that customers come first by serving them with a sense of urgency.

Maintained friendly and professional customer interactions.

Received and processed cash and credit payments for in-store purchases.

Checked in inventory received in weekly and entered in computer.

12/11/2012 12:00:00 AM

South Ms. Correctional Institute Leakesville, Ms.

canteen manager

Supervised material flow, storage and global order fulfillment.

Maintained accurate stock records and schedules.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Oversaw hiring and training of new employees

Rotated stock by code and receiving date.

Entered data into computer to load and manipulate data and to produce reports.

Education

1985 Leakesville High School Leakesville, Ms.

High School Diploma

Experience

12/11/2012 12:00:00 AM

City Hall Leakesville, Ms.

city Clerk

Presented on agenda items at all Board meetings each month

Prepared and submitted an annual report on the finances and administrative activities of the city.

submitted Water Bills for payments and received payments

Documented all Board meeting Min.

notary

assisted in court docket with court clerk

payroll

timesheets

issued privilege licenses

collected trailer taxes

September 2012 to Current

Universal Services Leakesville, Ms.

administrative assistant

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Designed electronic file systems and maintained electronic and paper files.

Maintained the front desk and reception area in a neat and organized fashion.

Dispersed incoming mail to correct recipients throughout the office.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Organized files, developed spreadsheets, faxed reports and scanned documents.

July 2005 to April 2012

Badcock Home Furnishing Leakesville, Ms.

Store Manager

Open and Close store every day

Daily Deposits

Tagging all merchandise and checking in as received

interviewing and hiring of all employees

Addressed customer questions and concerns regarding products, prices and availability.

Answered customers' questions about products prices, availability, uses and credit terms.Delivered exceptional account service to strengthen customer loyalty.

Estimated and quoted prices, credit and contract terms, warranties and delivery dates.

Negotiated details of contracts and payments and prepared sales contracts and order forms.

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