Customer Service Years Experience

Scott Olds

Email: ********@**********.***

Address:

City: Downey

State: CA

Zip: 90240

Country: USA

Phone: 562-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Ambitious, Dedicated and over 8 years Experience in the food and retail business, with management experience and exceptional people skills. Action-oriented with strong ability to communicate effectively with various technology, executive, and consumer audiences.

Educational Background:

High School Dipolma from Goldenwest, Huntington Beach CA 1/2001 to 12/2012 (General)

Job History / Details:

Professional Summary

Ambitious, Dedicated and over 8 years Experience in the food and retail business, with management experience and exceptional people skills. Action-oriented with strong ability to communicate effectively with various technology, executive, and consumer audiences.

Core Qualifications

Customer- and service-oriented

Excellent communication skills

Energetic self-starter

Excels in leadership roles

Team Player

Advanced problem solving skills

Experience

December 2002 to Current

ASR Food Distributors Commerce, ca

Management

Completed purchase orders and customer invoices. Prevented store losses using awareness, attention to detail and integrity. Built relationships with key industry insiders. Created new processes and systems for increasing customer service satisfaction. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Assisted customers with store and product complaints. Kept abreast of rapidly evolving technology. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. Facilitated monthly and quarterly and even daily physical inventory counts. Accepted payment from customers and made change as necessary. Checked the quantity and quality of received products. Communicated with customers regarding orders, comments, and complaints. Maintained system of control for storage temperatures and proper functioning of kitchen equipment. Responded to resident or guest complaints regarding food or service. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Completed closing duties, including restocking items and closing out the cash drawer. Consistently adhered to quality expectations and standards.

Education

Goldenwest Huntington Beach, ca

Associate of Arts General

Played football and studied at Goldenwest in HB, currently pursuing a degree in business.

Contact this candidate