Customer Service High School

Brenden McBrier

Email: ********@*************.***

Address:

City: Denver

State: CO

Zip: 80239

Country: USA

Phone: 303-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking position with a fast paced environment that gives me challenges and allows me to learn and grow. I am a organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.Restaurant professional with 6 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Over 6 years experience in event managing and on site operating with crowd control and staff coordinating.

Educational Background:

High School Dipolma from Rocky Mountain School of Expeditionary Learning K-, Denver CO 1/2001 to 6/2008 (Economy in Costa Rica)

High School Dipolma from, Denver CO 1/2001 to 12/2012

Job History / Details:

Summary

Seeking position with a fast paced environment that gives me challenges and allows me to learn and grow. I am a organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.Restaurant professional with 6 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Over 6 years experience in event managing and on site operating with crowd control and staff coordinating.

Highlights

Highly responsible and reliable

High-volume dining

Upbeat, outgoing and positive

Food safety understanding

Exceptional problem solver

Natural leader

Lifts up to 100 pounds

Warehouse Trained

Forklift Experience

FOH/BOH Catering

Event Site Manager

Customer-service focused

Safety-conscious

Determined

Experience

February 2004 to Current

Amberg Entertainment Denver, CO

Event/Warehouse Manager

Logistics for events. Designed event layouts, and managed crews to set up and operate at sites. Crowd control management. Oversee hiring and training new employees each quarter.

Unloaded, picked, staged and loaded products for shipping.Loaded flat beds using forklift and hand truck. Conducted special orders and after-hours, urgent shipping jobs. Conducted monthly, quarterly and yearly inventories of warehouse stock.

July 2006 to Current

Epicurean Catering Denver, CO

Catering BOH/FOH

Greeted guests in a pleasant and courteous manner.Provided high quality service.

Prepared food tableside, including carving meats.Appropriately suggested additional items to customers to increase restaurant sales.

Prepared the buffet and salad bar for dinner service.Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

November 2009 to April 2012

The Ritz Carlton Avon, CO

Serving, Bar Back, Food Runner

Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Regularly checked on guests to ensure satisfaction with each food course and beverages.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Completed opening and closing checklists according to set standards.Managed closing duties, including restocking items and reconciliation of the cash drawer.

Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

Education

2008 Rocky Mountain School of Expeditionary Learning K-12 Denver, CO

High School Diploma

Outward Bound Internship in Costa Rica in 2008

-Studied the economy of the Country

-Guided group trips through the rainforest's

-Home stays with the OB instructors

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