Customer Service High School

Abelard REYES

Email: ********@**********.***

Address:

City: MIAMI

State: FL

Zip: 33196

Country: USA

Phone: 305-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Responsible Driver adept at navigation and efficient, on-time deliveries. Possesses a comprehensive visual memory and an excellent sense of direction. Hardworking as driver offering 16 years in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Excellent driving record

Educational Background:

High School Dipolma from Herbert H. Lehman College, Bronx NY 1/2001 to 4/1976 (Liberal Arts)

High School Dipolma from, Bronx NY 1/2001 to 12/2012

Job History / Details:

Professional Summary

Responsible Driver adept at navigation and efficient, on-time deliveries. Possesses a comprehensive visual memory and an excellent sense of direction.

Hardworking as driver offering 16 years in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries.

Excellent driving record

Core Qualifications

Punctual and reliable

Responsible driver

Pallet jack and hand truck operation

Time management skills

Inventory control familiarity

Experience

June 2011 to October 2012

Loomis Miami, Florida

messenger driver

Exellent driver with excellent driving record.

Excellent customer service.

Good listener, paying attention to detail.

Dependable and responsible.

December 1993 to April 2010

Truly Nolen Miami, Florida

Route service manager

Improved service quality and increased sales by developing a strong knowledge of company's products and services.

Addressed negative customer feedback immediately.

Resolved customer questions, issues and complaints.Developed rapport with the customer base by handling difficult issues with professionalism.Selected the most efficient routes in compliance with delivery instructions and fuel policy.Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.

Established long-term customer relationships through prompt and courteous service.

Resolved customer complaints and adjusted orders.

Operated motor vehicles in a safe and efficient manner.

Obtained signatures needed to complete and process all paperwork in a timely manner.

Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

June 1991 to September 1993

Automated Instruments Miami Lakes, Florida

warehouse man shipping

Maintained accurate stock records and schedules.

Selected products for specific routes according to pick sheets.

Unloaded, picked, staged and loaded products for shipping.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Reported inventory balances and cycle counts in both the ERP and WMS systems.

Operated United Parcel shipping system efficiently and accurately.

Oversaw warehousing and storage practices and housekeeping.

June 1985 to May 1991

Minolta Business Systems Miami Lakes, Florida

Parts manager

Stocked and rotated inventory regularly.

Organized the store by returning all merchandise to its proper place.Took special orders in person and over the phone to generate amount $2000 of additional revenue.

Processed merchandise returns and exchanges.

Dispensed parts to technicians, order parts for stock room.

Controlled inventory.

July 1981 to June 1985

United Rebuilders Inc. Miami, Florida

Shipping & Receiving

Maintained accurate stock records and schedules.

Oversaw special orders and after-hours, urgent shipping jobs.

Unloaded, picked, staged and loaded products for shipping.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Oversaw warehousing and storage practices and housekeeping.

Received incoming shipments and reviewed contents against purchase order for accuracy.

Rotated stock by code and receiving date.

Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0 percentage incident rate.

Used propane forklift to load trailer at warehouse.

Loaded flat bed by forklift and hand truck.

Education

1975 Herbert H. Lehman College Bronx, New York

did not graduate Liberal Arts,

High School Diploma

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