Customer Service High School

Stephanie Melton

Email: ********@******.***

Address:

City: Vacaville

State: CA

Zip: 95687

Country: USA

Phone: 707-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hair Stylist enthusiastic about the hair care industry. Dedicated to providing high quality color, custom cuts and referral of quality products for home care.

Educational Background:

High School Dipolma from Milan Institute Of Cosmetology, Fairfield CA 1/2001 to 10/2012 (Cosmetology)

High School Dipolma from Solano Community College, Fairfield CA 1/2001 to 12/2012

High School Dipolma from Fairfield High School, Fairfield CA 1/2001 to 12/2012

Job History / Details:

Summary

Hair Stylist enthusiastic about the hair care industry. Dedicated to providing high quality color, custom cuts and referral of quality products for home care.

Highlights

Outstanding customer service

Quick learner

Flexible schedule

Cosmetology principles knowledge

Business management

Team player

Accomplishments

Expanded client base by 20 percentage through direct referrals.

Volunteered makeup and hair skills at a womans safe home during an educational day for Confidence in the interview

Experience

March 2010 to February 2011

Pure Beauty Fairfield, CA

Pure Beauty

Open and closing of store, key holder, banking, Inventory check and control, daily task list, great customer service, processing and shelving shipment, window and store displays, book keeping, processing returns and exchanges,Placed special orders and called other stores to find desired items.Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Recommended merchandise based on customer needs.

March 1996 to Current

Bay Area Bellydance Collective Bay Area, CA

Professional Bellydancer

March 2005 to March 2006

Coach Outlets Vacaville, Ca

Sales Asscociate

Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.

December 2003 to March 2005

Express Fairfield, CA

2nd Key

Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Completed weekly schedules according to payroll policies.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.

August 2002 to April 2003

Vitamin World Vacaville, CA

2nd Key

Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Marked clearance products with updated price tags.Communicated information to customers about product quality, value and style.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Maintained visually appealing and effective displays for the entire store.Opened and closed the store, which included counting cash drawers and making bank deposits.

June 1993 to April 2001

Fredericks Of Hollywood Fairfield, CA

1st Key

Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Built and maintained effective relationships with peers and upper management.Held each team member accountable for achieving brand and performance goals.Offered direction and gave constructive feedback to motivate team members.Delivered excellent customer service by greeting and assisting each customer.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Trained staff to deliver outstanding customer service.

December 1996 to September 1997

Rancho Cordova Club Fairfield, CA

Waitress

Apportioned and served food to facility residents, employees, or patrons.Assisted diners with seating as neededCleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned bars, work areas, and tablesTook orders from patrons for food or beveragesSet tables with clean linens, condiments, and other suppliesSet up banquet tables

Education

2012 Milan Institute Of Cosmetology Fairfield, CA

Cosmetology

Applied classroom theory and hands-on training

Assisted other students and instructors with client services

developed repeat clientele

promoted and marketed Salon Sales in and out of school environment

attended out of school workshops, classes, and Hair shows

Solano Community College Fairfield, CA

General

Banking

Nutrition

Yoga

Weight Training

French

1991 Fairfield High School Fairfield, CA

High School Diploma

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