Administrative Assistant Customer Service
Resume:
Mandy Stoffer
Email: ********@**************.***
Address:
City: Roseville
State: CA
Zip: 95678
Country: USA
Phone: 209-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I am enclosing for your professional review a copy of my resume. Currently, I am seeking a position in which I may apply and expand my present knowledge. My ability to plan creative programs, work independently or on a team, facilitate change, energize and motivate groups and present a mature, professional image are all vital. You will note as you read my resume, that I offer excellent experience and skills. I believe I would be of immediate value to your company. My work performance is thorough, resourceful, and detailed. I welcome the challenge and responsibility of proving my worth to an organization that appreciates quality performance. I would be pleased to discuss my background in greater detail and learn more about the needs of your company within the next two weeks. Please contact me at the above address, e-mail address or telephone number. SUMMARY OF QUALIFICATIONS: Committed to producing results above and beyond what is expected. Enthusiastic and persuasive in promoting a quality product. Takes pride in providing excellent customer service. Highly creative in resolving problems and developing profitable opportunities. Demonstrated success communicating with managers in key companies. Proven ability in working independently and meeting deadlines. Articulate and persuasive in written and verbal presentations. Ambitious, willing to learn and destined to succeed. Proven skill in organizing and managing an office for maximum efficiency. Extremely well organized and follows through to the last detail. RELEVANT SKILLS AND QUALIFICATIONS: Excels in receiving authorizations from patients, facilities, attorneys and copy agencies to transmit medical records within paper medical records and electronic medical records. Professional in assisting patients in filling out authorization for release forms. Adept in answering multiple phone lines, dispatching crew, taking phone orders and assisting customers. Proficient in checking product availability, delivery date/time, confirming pricing for clients, processing payments, posting and depositing transactions. Successful in relocating corporation's employees to and from various companies. Committed in manifesting orders, negotiating cost with carriers and counseling accounts and transferees. Proven ability in tracking/tracing air and ocean shipments and working with customs officials worldwide. Sharp in assisting with the claim process and handling AR/AP. Productive in establishing new accounts and reviewing lien rights. Effective in contacting clients regarding past due balances on their accounts. Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Educational Background:
High School Dipolma from Bryan College, Sacramento CA 1/2001 to 5/2012 (Health Information Management and Coding)
High School Dipolma from Ohlone College, Sacramento CA 1/2001 to 12/2012
High School Dipolma from Heald College, Sacramento CA 1/2001 to 12/2012
Job History / Details:
Summary
I am enclosing for your professional review a copy of my resume. Currently, I am seeking a position in which I may apply and expand my present knowledge. My ability to plan creative programs, work independently or on a team, facilitate change, energize and motivate groups and present a mature, professional image are all vital. You will note as you read my resume, that I offer excellent experience and skills. I believe I would be of immediate value to your company. My work performance is thorough, resourceful, and detailed. I welcome the challenge and responsibility of proving my worth to an organization that appreciates quality performance. I would be pleased to discuss my background in greater detail and learn more about the needs of your company within the next two weeks. Please contact me at the above address, e-mail address or telephone number. SUMMARY OF QUALIFICATIONS: Committed to producing results above and beyond what is expected. Enthusiastic and persuasive in promoting a quality product. Takes pride in providing excellent customer service. Highly creative in resolving problems and developing profitable opportunities. Demonstrated success communicating with managers in key companies. Proven ability in working independently and meeting deadlines. Articulate and persuasive in written and verbal presentations. Ambitious, willing to learn and destined to succeed. Proven skill in organizing and managing an office for maximum efficiency. Extremely well organized and follows through to the last detail. RELEVANT SKILLS AND QUALIFICATIONS: Excels in receiving authorizations from patients, facilities, attorneys and copy agencies to transmit medical records within paper medical records and electronic medical records. Professional in assisting patients in filling out authorization for release forms. Adept in answering multiple phone lines, dispatching crew, taking phone orders and assisting customers. Proficient in checking product availability, delivery date/time, confirming pricing for clients, processing payments, posting and depositing transactions. Successful in relocating corporation's employees to and from various companies. Committed in manifesting orders, negotiating cost with carriers and counseling accounts and transferees. Proven ability in tracking/tracing air and ocean shipments and working with customs officials worldwide. Sharp in assisting with the claim process and handling AR/AP. Productive in establishing new accounts and reviewing lien rights. Effective in contacting clients regarding past due balances on their accounts. Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Highlights
Microsoft Office proficiency
Excel spreadsheets
Meticulous attention to detail
Results-oriented
Self-directed
Time management
Professional and mature
Strong problem solver
Resourceful
Dedicated team player
Strong interpersonal skills
AR/AP
Medical terminology
AS/400
Self-starter
Accomplishments
Coordinated all department functions for team of 3 employees.
Experience
September 2012 to October 2012
Ernie's Van and Storage Grass Valley, California
Administrative Assistant
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.
April 2012 to September 2012
Healthport Sacramento, California
Release of Information Specialist
Received and distributed faxes and mail in a timely manner.Organized files, developed spreadsheets, faxed reports and scanned documents.Made copies, sent faxes and handled all incoming and outgoing correspondence.Dispersed incoming mail to correct recipients throughout the office.
July 2011 to April 2012
Capitol Drum Roseville, California
Customer Service Representative
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Handled all media and public relations inquiries.Served as central point of contact for all outside vendors needing to gain access to the building.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and screened a high volume of internal and external communications, including email and mail.
June 2008 to January 2010
Agility Logistics Livermore, California
Senior Account Coordinator
Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Received and screened a high volume of internal and external communications, including email and mail.
March 2007 to June 2008
United Rentals, Inc Modesto, California
Credit Service Representative
Served as central point of contact for all outside vendors needing to gain access to the building.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.
Education
Bryan College Sacramento, California
A.A. Degree Health Information Management and Coding
Top 5 percentage of class.Emphasis in medical billing and coding / management.
Ohlone College Fremont, California
Business Management and Time Management courses
Business Writing seminar. Coursework in Human Resource Management and Business Administration
Heald College Stockton, California
Criminal Justice courses
Contact this candidate