Customer Service Medical

Lisa Whitlow

Email: ********@*********.***

Address:

City: Tallahassee

State: FL

Zip: 32308

Country: USA

Phone: 850-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Multi-skilled professional Medical Assistant with several years of experience working in general clerical administrative, Customer Service and Bookkeeping. Looking for a position in a progressive office with room for advancement.

Educational Background:

High School Dipolma from KEISER, Tallahassee FL 1/2001 to 12/2012 (RADIOGRAPHY)

High School Dipolma from Tallahassee Community College, Tallahassee FL 1/2001 to 12/2012

Job History / Details:

Professional Summary

Multi-skilled professional Medical Assistant with several years of experience working in general clerical administrative, Customer Service and Bookkeeping. Looking for a position in a progressive office with room for advancement.

Education and Training

Keiser University Tallahassee, FL

Associate of Science Medical Assisting

Start date 11-2012 Graduation Date 05-2013

Coursework in Radiography

Tallahassee Community College Tallahassee, FL

Associate of Arts Nursing

Coursework in Medical Terminology, Human Lifespan, Psychology and First Aid.

Certifications

CPR & AED Certified

Skill Highlights

Understands mobility assistance needs

Charting expertise

Understands medical procedures

Quick problem solver

Calm and level-headed under duress

Medical terminology knowledge

Knowledge of Radiographic positions

Microsoft Excel

Microsoft Word

Professional Experience

September 2011 to October 2012

Southern Medical Group Tallahassee, FL

Patient Services

Answer patient inquires about billing, procedures, policies and available services. Act as a liaison between patients and insurance companies. Facilitate communication between patient and Physician, Medical Staff and Administrative Staff. Coordinate Pharmacy Representatives appointments and Luncheons. Check patients in and out for daily appointments, ensuring patients history is updated. Following all guidelines for Hippa.

June 2010 to June 2011

Holiday Inn Bistro 27 Tallahassee, FL

Manager

Managing staff of 12 in a customer service industry. Responsible for schedules, evaluations/ consultations, training and cash handling.

October 2009 to May 2010

Pro Players Realty Tallahassee, FL

Office Manager

Management of client and liaison with agents, multi line phone system. Data input and research.

April 2008 to April 2009

Wal-mart Supercenter Tallahassee, FL

UPC Clerk in Accounting Office

Community Coordinator for reviewing community disbursements of donations to charitable organizations. Accounts Receivable/ Payable ledger entries. Inventory and price control management. Vendor and customer communication skills.

April 1998 to June 2000

Doctor William R. Rosson New Carrollton, MD

Medical Receptionist

Responsible for answering multiple phone lines, insurance verification, calling prescription lines for new & refilled orders. Articulated Physicians and representative's meetings. Confirmation of scheduled appointments.

References

Given upon request

Contact this candidate