Customer Service Sales

Brenda Jones

Email: ********@***********.***

Address:

City: Oklahoma City

State: OK

Zip: 73121

Country: USA

Phone: 405-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer service and sales expert who identifies customer needs and delivers solutions to problems. Proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.

Educational Background:

High School Dipolma from Oklahoma University, Norman OK 1/2001 to 5/1991 (Business Administration and Fashion Merchandising)

Job History / Details:

Summary

Customer service and sales expert who identifies customer needs and delivers solutions to problems. Proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.

Highlights

Superior communication skills

Cheerful and energetic

Superior organization skills

Dependable and reliable

Fast Learner

Resolution-oriented

Effective team player

Sharp problem solver

Customer service expert

Proficient computer skills

Accomplishments

Fielded and processed calls in a timely manner. Received compliments from customers to supervisors for my knowledge and excellent customer service.

Experience

April 1993 to Current

Hertz Oklahoma City, Oklahoma

Reservation Service Agent

Make, and change car reservations for customers. Inform customers about sales and promotions in a friendly and engaging manner. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Extend rental time and make changes on car rental contracts.

September 2001 to August 2010

Keller Williams Northwest Oklahoma City, Oklahoma

Real Estate Agent

Counseled customers on the current market status for residential homes and land. Answered any questions that buyers and sellers had. Assisted sellers in getting homes ready to go on the market. Wrote contract documents, purchase agreements. Worked with Mortgage companies on foreclosed homes. Inspecting the homes, providing Brokers Price Opinions, and getting the homes ready for sale.

October 1989 to May 1991

Sherry Hills Designs Norman, Oklahoma

Designs Party and Pageant Wear

Established the design integrity and best strategy for pageant gowns. Created finished sample for the overseas factories. Help create one of a kind pageant gowns and costumes for customers of Miss USA, Miss Teen USA, Miss Oklahoma and Miss Universe. Traveled to some of the pageants. handled fittings, alterations and adjustments,

Education

Oklahoma University Norman, Oklahoma

Bachelor of Arts Business Administration and Fashion Merchandising

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