Customer Service Manager

Bruce Douglas Maurer

Email: ********@**********.***

Address:

City: Charlotte

State: MI

Zip: 48813

Country: USA

Phone: 269-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Licensed RRT and enthusiastic team player committed to delivering quality care. Driven to achieve exceptional patient outcomes as a key member of a multidisciplinary case-management team.

Educational Background:

High School Dipolma from Kalamazoo Valley Community College, Kalamazoo MI 1/2001 to 3/2007 (Respiratory therapy)

Job History / Details:

Professional Summary

Licensed RRT and enthusiastic team player committed to delivering quality care. Driven to achieve exceptional patient outcomes as a key member of a multidisciplinary case-management team.

Licenses

Registered Respiratory Therapist (6/07)

BLS (current)

ACLS (current)

PALS (current)

NRP (current)

Skill Highlights

Ventilator management

CPFT

Spirometry

Diffusion

Body Box

Methacholine challenge

6 Minute walk

Exercise challenge

Critical thinking

Patient assessment

CODE 100 Team

CPR

Intubation

Rapid Response Team

Professional Experience

May 2006 to Current

Bronson Battle Creek Battle Creek, MI

Respiratory Therapist

When considering an avenue in the medical field I did some job shadowing and found my match in Respiratory Care.

Was hired into Bronson Battle Creek Hospital when I was there as a 1st year respiratory student. They offered me a job on the spot during my clinical rotation. Was hired as a respiratory tech until I graduated and received my licensing as an RRT.

April 2002 to September 2005

Concept One Mortgage Kalamazoo, MI

Branch Manager-- Mortgage company

Started with the company as a loan officer and after 1st year achieved the role of Branch Manager. Managed loan officer's in their sales and customer service. Also, managed the proficiency of our underwriters and the customers satisfaction.

Left this career path because I knew I wanted to be in some form of health care.

Prior to that I worked in construction, both residential and commercial from 1992-2002.

Education and Training

2007 Kalamazoo Valley Community College Kalamazoo, MI

Associate of Science Respiratory therapy

Also took some business class at KVCC in 2001/2002

Community Service

Play semi-pro football for a non-profit team (Battle Creek Blaze) we raise money for kids with cancer. We also do community service such as habitat for humanity, put on skills and drills for area youths, and support other community functions. We are the only semi-pro football team that is non-profit and plays for a cause above and beyond just winning. We are the true definition of a team both on the field and off.

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