Sales Manager

JAMES L. SCHAEFER

Email: ********@************.***

Address:

City: La Habra

State: CA

Zip: 90632

Country: USA

Phone: 808-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Director with extensive experience in developing and successfully implementing innovative business strategies, luxury sales, building cohesive and results-focused luxury sales and operations teams, cultivating strong cross-cultural client relationships, affluent sales negotiations, analyzing market trends and customer desires to develop highly-effective targeted sales, marketing and advertising strategies, developing optimal merchandise management, including full P & L responsibility. Speak retail Japanese. Able to relocate.

Educational Background:

High School Dipolma from Hawaii Pacific University 2010 - Pr, Honolulu HI 1/2001 to 11/2012 (Pursuing concurrently Bachelors of Business Administration and Masters of Business Administration)

High School Dipolma from Hawaii Pacific University 2010 - Pr, Honolulu HI 1/2001 to 12/2012

Job History / Details:

Management Profile

Accomplished Director with extensive experience in developing and successfully implementing innovative business strategies, luxury sales, building cohesive and results-focused luxury sales and operations teams, cultivating strong cross-cultural client relationships, affluent sales negotiations, analyzing market trends and customer desires to develop highly-effective targeted sales, marketing and advertising strategies, developing optimal merchandise management, including full P & L responsibility.

Speak retail Japanese.

Able to relocate.

Professional Experience

12/8/2012 12:00:00 AM

November 2011 to April 2012

Louis Vuitton, City Center Las Vegas, Nevada

Store Director

Leader for largest flagship Louis Vuitton global maison store in all of North America.

Responsible for all aspects of luxury retail business.

Successfully developed a team of fifty associates and managers.

Cultivated VIP clients utilizing personal client book and specialized team training.

Expert that trained sales teams and hosted VIC clients and celebrities for high jewelry and watch events.

Improved Watch and Jewelry ranking to number three in U.S. by developing solid sales teams, implementing consultative selling style and techniques and optimizing merchandise selection.

Produced double digit growth for Men's and Women's ready-to-wear and shoe segments.

Dramatically increased multiple sales transactions, exotic leather goods, and exceptional travel piece sales volume.

December 2005 to November 2011

Harry Winston, Ala Moana Salon Honolulu, Hawaii Honolulu, Hawaii

Salon Director

Directed all aspects of sales, operations including marketing plans/strategies, including P & L.

Successfully lead team of twelve to three consecutive years of 30 percentage annual sales growth.

Successfully developed highly effective consultative sales team. Areas of focus included; Luxury consultative sales skills, individual sales management tracking systems, luxury specialized service techniques, cross-cultural customs and practices, brand history and icons, continual competition research, luxury goods and market knowledge, high fashion awareness, and financial service awareness.

Cultivated strong personal client book to include local and world-wide affluent clientèle, Including Forbes 400 Billionaires.

Regional company spokesperson. Included public relations, editorial, special promotions, luxury goods key-note speaking and TV specials.

Optimized product assortment, model stock and forecasting.

Developed and hosted annual VIP high jewelry gala and facilitated annual Sony Open in Hawaii PGA Tournament sponsorship. Entertained celebrities and professional sports figures.

Developed strong relationships with VIP clients, Honolulu socialites, celebrities.

Formed strong partnerships with many media groups in Hawaii and US mainland.

Involved with civic relations within community.

July 2003 to October 2005

Cartier, Royal Hawaiian Boutique Honolulu, Hawaii

Watch Specialist / Jewelry Specialist

Developed strong repeat Japanese clientèle and recognized for contributing to the growth of Western customers sales volume. Consistently a top performer.

Responsibilities included; sales, technical support and training, inventory control and boutique visual merchandising.

Successfully completed Cartier High Jewelry and Diamonds, Fine Timepiece courses.

June 2000 to July 2003

C.S. Wo & Sons, Ltd., d.b.a. HomeWorld Honolulu, Hawaii

Regional Division Manager / Buyer / Merchandiser (Multiple Stores)

Full business responsibility for two full-line furniture stores, including P & L.

HomeWorld is the largest furniture division under C.S.Wo & Sons, Ltd. conglomerate of stores that dominates the Hawaii furniture market since 1909, a Top 100 Furniture Company with annual sales exceeding 60 million.

Successfully directed and developed at team of forty two sales associates and managers.

Managed multi-million dollar furniture and accessory "open-to-buy" buying budget and inventory.

Increased division profitability 23 percentage for year 2002.

Traveled to major global furniture shows, markets and factories throughout the United States, Europe and Asia.

Developed and introduced new and exciting furniture collections and gallery concepts to the market by through adding fashion colors, style and style trends for each season.

July 1997 to June 2000

Tiffany & Co., Ala Moana Boutique Honolulu, Hawaii

Store Manager / Sales Manager

Managed Hawaii flagship Tiffany & Co.

jewelry and watch boutique.

Developed, motivated and coached a team of five managers and twenty-two team members.

Successfully lead team to surpass annual store sales plan 30 percentage during slow economic period by growing local business along with continued cultivation of tourist clientèle.

Integral part of management team that converted Guam Tiffany & Co.

trade account store into a New York affiliate.

Reinforced brand image in local market by hosting "Breakfast at Tiffany's / How to Buy a Diamond" events and Tiffany traveling jewelry and trophy collections cocktail parties.

Cultivated VIP clients and celebrities.

Represented Tiffany & Co.

through numerous community service projects to aide the community.

Education,

Hawaii Pacific University 2010 - Present Honolulu, Hawaii

Pursuing concurrently Bachelors of Business Administration and Masters of Business Administration

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