Manager Customer Service

Confidential User

Email: ********@********-*****.***

Address:

City: The Colony

State: TX

Zip: 75056

Country: USA

Phone: 469-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished with the company objectives. High-energy service manager successful in building and motivating team members to reach goals. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive the company growth.

Educational Background:

High School Dipolma from University of North Texas, Denton TX 1/2001 to 5/2003 (121 Credit hours)

Job History / Details:

Executive Summary

Accomplished with the company objectives. High-energy service manager successful in building and motivating team members to reach goals. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive the company growth.

Core Qualifications

Team building

Improvement of labor percentage

Good performance

Administrative Skills

Analytical Skills

Communication skills

Customer relations

Organizational skills

Fast learner

Leadership

Professional Experience

April 2009 to 12/8/2012 12:00:00 AM

Walmart Carrollton, TX

Service Manager

Trained and certified technicians

Kept up compliance rules and book keeping

Interviewed potential associates

Supervised registers /customer service

Supervised technicians in buy areas

Received battery, tire and oil orders

Worked with associates to conduct a zone inventory, and to maintain a back room for specific 2 departments

August 2007 to March 2009

Vitamin Shoppe Lewisville, TX

Manager

Performed opening and closing duties

Sold products/nutrients according to customers needs/wants

Handled banking deposits, change orders, and safe related operations

Received inventory orders and stocked inventory

Conducted daily meetings discussing results, goals and continuing learning of merchandise and industry

Conducted interviews for potential associates

April 2007 to August 2007

Toyota of Lewisville Lewisville, TX

Sales consultant

Welcomed and directed guests into establishment

Qualified guests and established their needs and wants

Demonstrated and explained features, functions and other benefits of products

Guided guests through the complete purchase/lease process

Followed up with guests

Sold highest number of vehicles of all the new sales consultants of Toyota of Lewisville

Education

University of North Texas Denton, Texas

I completed 121 credit hours and I was the 4.0 Honor Roll three times; Overall GPA of 3.896

Affiliations

None

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