Customer Service Quality Assurance

**** ******* ******

Raleigh, North Carolina ***** Ph: 919-***-****

zamofa @hotmail.com Syed M. Shah

Objective Seeking a position utilizing excellent computer

repair services with an opportunity for

advancement.

Experience 2002-2008 Forese Inc

Youngsville, NC

Electronic Technician

Tested Badger, Merlot, Key West, Spartan, Shadow,

Stiletto, Torrey, Pacifico, Tornado, Vegas, Venus,

Wellfleet and ACE FOXCONN.

Troubleshot, upgrade and repair electronic devices

such as DP1 & 2, an audio/video recorder currently

used by traffic police.

Supervised second shift's team members at testing

BGA / CHIPS

1999-2000 Pliant Systems Durham, NC

Electronic Assembler : electro-mechanical

Assisted in all phases of manufacturing processes.

Worked on PIPON for NIPPON Technology, Japan

Lots of work in Shipping Department, Material

Handler work.

1999 Durham County Literacy Council Durham, NC

Network Technician

Setup and configured network of computers and

printers.

Upgraded and repaired computers at YMCA building.

Upgraded computers and setup network at Gb

educational Services.

1996-1998 Micron Custom Manufacturing Durham, NC

Quality Assurance Operator

Inspected final quality of product: computer parts,

motherboards, Simm / Dimm, expansion cards,

accessories packages, networking equipment, hubs,

and mainframe related equipment.

Performed out-of-box audits. Quality Inspection of

finish product, Data Entry and customer service.

Learned and Operate Computerize BGA Machine (AIRVAC

DRS 25) for Removal and Replacement of BGA chips.

Learned and operate Microscope, hand tools and

power tools.

Learned ISO 9001 standards, ESD guidelines and

Safety guidelines.

1996-1997 Broadband Technologies Durham, NC

Component Level Repair Technician

Upgrade and repair printed circuit boards, reading

blue prints / Schematics and soldering techniques,

Provided expertise to engineers in PROTOTYPE

Department for New Product Development as

Component level Repair Tech

Education 1999 Digital Training Solution Durham,

NC

Hardware Implementation-Upgrading and Repairing

Computer.

1998- Goodwill Industry Learning Center

Durham, NC

Computer Training. M.S Office Suite training.

Learned Windows operating system and Keyboarding.

Short Courses Completed;

Computer networking

Durham Technical College

Computer Hardware upgrade and Repair Durham

Technical College

Industrial Management ( Analytical Mgmt Durham

Technical College

Mathematics (Math 100)

.Durham Technical College

Two years College Certificate @ M.A.O. ...

University of Punjab, Pak Certified in Soldering /

Desoldering Techniques

Interests Build, Configure and upgrade MAC and PC for home

use.

Photography and Bike Riding.

References Available on Request.

Contact this candidate