Customer Service Sales

William Pasquarella

Email: *********@********.***

Address: **** ******* ******

City: Plymouth Meeting

State: PA

Zip: 19462

Country: USA

Phone: 610-***-****

Skill Level: Experienced

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ACCOUNT MANAGEMENT, BUSINESS DEVELOPMENT, CONSULTING SERVICES

Seasoned account manager with extensive background in handling national and international corporate accounts. Proven leadership, negotiation, and relationship management skills. Consistent achievement of top performance sales goals. Significant contribution to annualized sales volumes via business acumen, networking, and customer satisfaction.

PROFESSIONAL EXPERIENCE

Insight Enterprise, Inc. * 1995-2012 Territory - PA, DE, MD, NJ

Strategic Account Manager

Responsible for National and International corporate account management and new business development for software, hardware and consulting services. Negotiate, implement and administer many key software-licensing contracts. Develop preferred vendor / single source relationships with Fortune 500 accounts. Establish and maintain working relationships with software publishers, hardware manufacturers, and consulting / training providers and partners.

Senior Field Software Specialist

Responsible for winning new prospect and managing existing Microsoft Enterprise Agreement, Enrollment Application Platform, Enrollment Core Infrastructure, and Select Plus agreements.

Growing and bringing in net new software business to the territory is essential to exceed my quotas. Focused on growing our Microsoft Services business, growing partner and vendor relationships. Overall I excelled at growing client business relationships.

Accomplishments:

* Ranked in Top 10 % of International Sales Team.

* Exceeded 125 % of Quota with annualized sales volume in excess of $ 25M.

* Winner of President`s Club in 1996, 1997, 1999, 2000, 2002, 2003, 2004, 2006, 2008 & 2010.

* Winner of over 20 Vendor Award Trips from 1996 - 2007.

* Managed four Account Representatives for New Business Development in Pennsylvania, Delaware, New Jersey and Maryland.

FCP Technologies, Inc., Inc. * 1994-1995 Based in King of Prussia, PA

Associate Account Manager

Sold computer products and services to numerous businesses throughout the Delaware Valley. Provided customer service to clients relating to sales and maintenance. Prepared proposals for Government and Corporate contracts.

Reuben H. Donnelley Corporation * 1992-1994 Based in Exton, PA

Subcontractor

Managed the distribution of telephone directories throughout Pennsylvania & New Jersey. Supervised seven employees and exceeded contractual productivity requirements.

Arthur Andersen Tax Technology Group * 1991-1992 Based in Sarasota, FL

Marketing Representative

Designed and developed several demonstration and enhancement disks to market the Tax Director Software package to prospective clients. Created and designed marketing research surveys to determine client satisfaction with the quality of the Tax Director Software package.

Customer Service Specialist

Researched and developed various computer applications for corporate tax compliance. Maintained in-house training and support for tax professionals. Responsible for updating the Tax Director Software package.

CERTIFICATIONS

Certified Sales Specialist in Microsoft, Symantec, VMware, IBM and Adobe software.

EDUCATION

St. Joseph`s University, Philadelphia, PA, May, 2001

* Masters of Business Administration

* Emphasis in Management Information Systems

The University of Tampa, Tampa, Florida, May, 1991

* Bachelor of Science Degree - Marketing / Business Management

* Dean`s List 1987-88 and 1990-91

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