Health Manager

ChrisAnne Smith

Email: *********@********.***

Address: **** **** *********** ******

City: Philadelphia

State: PA

Zip: 19138

Country: USA

Phone: 215-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

W. ChrisAnne Smith

1133 East Rittenhouse Street

Philadelphia, PA 19138

Telephone: 215-***-****

E-mail: *********@********.***

PROFILE

An experienced public health professional with a comprehensive background in Maternal, Child and Family Health, Community Relations and Program Development. Areas of expertise include:

Group Facilitation

Program Development and Evaluation

Advocacy

Cultural Sensitivity Training

Needs Assessment

Conflict Resolution

Contract Management

Community Organizing and Community Relations

Fluency in Spanish

Fatality Review Teams

PROFESSIONAL EXPERIENCE:

Esperanza Health Center 12/2009 to 12/2012

Position: Community Relations and Programs Liaison

Advise the Executive Director, managers and clinical providers concerning relevant community resources that could improve patient care and the implementation of programs and procedures

Provide leadership and direction for the Church Relations Taskforce

Assist in the coordination and implementation of community programs which primarily includes the Community Health Promoter class, outreach events and program initiatives

Work with the Human Resources Department to train and encourage Esperanza Health Center staff on developing and maintaining good relationships both within organization and outside as well

Coordinate and organize Esperanza Health Centers participation in community health fairs and other events where health screenings and health education materials are disseminated; recruit, train, supervise Community Health Promoters who assist at these events

Assist the Department of Community Health and Wellness in the planning and implementation of diabetes, nutrition, exercise fitness, prenatal and other programs to meet the needs of patients and residents

Develop strategies to meet the growing demand for Esperanza Health Center to communicate with and foster relationships with a broad network of faith based institutions, elected officials organizations, health care providers and other community stakeholders to improve health outcomes

Foster mutually beneficial partnerships by disseminating and sharing clinic specific materials and health education resources with community partners

Philadelphia Department of Human Services

Position: Equal Partners In Change (EPIC) Manager 10/2008 to 6/2009

Reported directly to and advised the Director of the Office of Truancy and Delinquency Prevention on matters related to truancy and delinquency prevention and community engagement

Successfully managed and provided technical assistance and training for ten Equal Partners In Change (EPIC) Stakeholder groups

Prepared monthly reports for the Director of the Office of Truancy and Delinquency Prevention and managers

Supervised and provided leadership and support to EPIC Community Outreach Workers

Coordinated logistical activities for staffing the Commissioners Town Hall meetings throughout the City of Philadelphia

ChrisAnne Smith Page 2

Philadelphia Department of Human Services

Position: Community Outreach Manager 1/2007 to 9/2008

Served as an information specialist and resource manager to coordinate education and outreach efforts for the Division of Community Based Prevention Services

Prepared weekly Community Engagement reports for the Managing Directors Office

Created management and operational policies for the citys Curfew Centers. Coordinated training sessions and Cross Collaborative meetings for provider agencies funded by the Division of Community Based Prevention Services

Provided public relations technical assistance to DHS Achieving Independence Center and DHS Achieving Reunification Center

Philadelphia Department of Public Health

Position: Community Development Specialist 1992 to 2005

Assignments:

Healthy Start Family Violence Community Organizer:

Designed and implemented community outreach efforts to raise awareness on the issues of family and intimate partner violence

Organized and led a Work Group that included staff from family violence prevention

programs, community-based organizations, criminal justice agencies, survivors of family violence and community residents

Represented the Department of Public Health at conferences, seminars and meetings to provide updates on the Citys progress in addressing the issues of family violence

Philadelphia Womens Death Review Team Member:

Formulated key policy, research and practice recommendations to prevent violence related deaths among women

Conducted monthly case reviews on the deaths of women due to homicide, suicide, HIV/AIDS and drug and alcohol addiction

Assisted in the planning and convening of the first Sex Workers Health and Safety Summit in Philadelphia

Provided input and editorial comments for the annual reports from the Philadelphia Womens Death Review Team

Philadelphia Interdisciplinary Youth Fatality Review Team Member:

Conducted monthly case reviews of homicide and non-homicide related deaths of children between the ages of zero and 19

Developed recommendations and prevention strategies for city officials and

agencies charged with addressing issues of youth fatalities

Provided input and editorial comments for the annual reports from the Philadelphia Interdisciplinary Youth Fatality Review Teams

Womens Health Services Unit

Designed community outreach strategies to increase the retention rate of Spanish speaking prenatal and family planning clients in City Health Centers

Evaluated and monitored family planning, prenatal and pediatric practices in City Health Centers

Evaluated outcomes to improve service delivery and patient satisfaction in City Health Centers

Interviewed physicians, medical support and clerical staff to assess the need for infrastructural improvement in City Health Centers

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Philadelphia Department of Public Health

Healthy Start Infant Mortality Reduction Program

Designed and administered community needs analysis to develop programs for women at risk for experiencing poor pregnancy outcomes

Convened, staffed and provided technical assistance for the Healthy Start Public Awareness Work Group and the Support Services Work Group

Organized and conducted community health forums, focus groups and round table discussions to address issues facing high-risk pregnant and parenting women

Reviewed and evaluated agency contract proposals, work statements and budgets

Conducted site visits to monitor agency compliance with federal and city regulations

Bridging the Gaps Summer Intern Program

Provided technical assistance, resources and support to the Bridging the Gaps Summer Intern Program

Supervised medical and nursing students conducting research projects for the Office of Maternal Child and Family Health

Served as a small group leader and community advisor for Bridging the Gaps Intern students

Conducted workshops at Intern students summer placement sites

National Mens Health and Fitness Conference and Exposition

Served as a team planner for the Expo sponsored by the Philadelphia Department of Public Health

Developed outreach and public relations strategies to ensure community participation in the Expo

Organized the youth summit for 250 adolescent males in attendance. Assisted in the design of the Health and Fitness Conference and Exposition youth summit program book

Philadelphia Safe and Sound Planning Grant

Served as the Assistant Project Director for the Robert Wood Johnson funded planning grant to address issues of teen pregnancy, violence and substance abuse

Assisted in the research project Enhancing Their Likelihood for a Positive Future: The Perspective of Inner City Youth authored by Dr. Kenneth R. Ginsburg

Trained and supervised high school interns in community asset mapping, interviewing and workshop facilitation using the Nominal Group Technique

EDUCATION:

Bachelor of Arts Degree in History with a Certificate in Latin American Studies, Temple University, 1977

AWARDS:

National Center to Reduce Cancer Health Disparities Community Health Research Leadership Award

Commonwealth of Pennsylvania Department of Education Outstanding Advocate Award

TRAINING CERTIFICATES:

Youth Participation And Decision Making

Working With Adolescent Survivors of Trauma

Youth As Resources (YAR)

Providing Reproductive Health Education for At Risk Adolescents

Basic Training for Medical Interpreters

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PRESENTATIONS:

International Association of Chiefs of Police, Philadelphia, PA

National Birthing Project USA, San Diego CA

Job Corps, Philadelphia, PA

National Latina Institute for Reproductive Rights, Washington, DC

Health of the Public Program, University of Pennsylvania School of Medicine, Philadelphia, PA

New Directions for Women, Philadelphia PA

Philadelphia Black Womens Health Alliance, Philadelphia, PA

Maternity Care Coalition, Philadelphia, PA

Mercy Hospice Homeless Shelter for Women, Philadelphia, PA

The George School, Newtown, PA

VOLUNTEER EXPERIENCE:

Board member, Temple Universitys Black Alumni Alliance

Member of the Board of Trustees and Alumni Committee Chair, White Williams Scholars Program

Program Committee Member for the Uptown Entertainment Development Corporation

Member, Health Partners Community Health Education Community Advisory Board

Mentor, Partners in Education Program, Stoddart Fleisher Middle School

Steering Committee Member, Women Making a Difference, Inc.

Trainer, National Birthing Project USA

Member of the Good Samaritan Ministry, Victory Community Church

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