Customer Service Assistant
Resume:
Looking For A Change! (Florida)
Date: ****-**-**, 10:31AM ****************@*****.***
I am posting my resume because I am looking for a change I am CNA has been for over 20 yrs. I currently working on my bachelor in Business Administration so I am hoping for fine a office job to get more experience I have experience in Administration but new to the Business part I have worked as a staffing Coordinator,payroll clerk, office assistant and more so I am hoping to get another opportunity to learn and share my experience with a stable company who I can grow with and learn from. So I am looking forward to hearing from companies that will give me a chance. Sincerely,
Brenda Hawkins
Energetic Optimistic Goal-driven
5512 Rainwood Dr. Fredericksburg, Va 22407
*************@*****.***
Administrative Assistant
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects able to multi-task effectively.
Professional Strengths
Scheduling Payroll/Receivable Problem Solving Communication Skills
Goal Oriented Human Relations Detail Oriented Records Management
Multi-Tasking Customer Service Inter-personal Skills Organizational Skills
Office Equipment Operations
Professional Experience
Chancellor s Village 2008-Present Fredericksburg, Va
MedTech
A highly experience Medical Assistant with experience in Medications and other additional technical supportive services, and also do ADL s and assistant with other duties.
Woodstock Estates 2007-2008 Woodstock, GA
Medication Aide
A highly talented Medical Assistant with experience in performing routing patient screening, additional technical supportive services, and medical clerical duties.
Provided optimal care while administering medications while building rapport with Patients in order to ensure maximum client care services.
Wal-mart 2007-2008 Marietta, GA
Cashier/Customer Service
Perform daily operational functions while providing exceptional customer service and adhering to company policies and procedures.
Demonstrate great team and leadership qualities while assisting less experienced cashiers in the efficient handling of customers needs.
Balance cash register while maintaining a high level of accuracy in order to increase the companies sales profit.
Orlando Regional Healthcare 2003-2006 Orlando, FL
Clerical Support Specialist
Effectively managed, coordinated and supervised numerous hospital staff at multiple site locations while monitoring employees to meet and exceed expectations. Demonstrated strong multi-tasking skills. Data entry, payroll, and verified patient insurance.
Maintained quality assurance by preparing all written correspondence, invoice and administrative reports for the department manager.
Education
Strayer University, 2009-2011 Fredericksburg, Va
Bachelors Business Administration Anticipated Graduation March, 2011
Herzing College, 2003-2005 Winter Park, FL
Associate of Applied Science in Healthcare, Medical Billing and insurance coding.
Med Tech 2000-2002 Fredericksburg, VA
Medication Administration Certificate
Southside Skills Center, 1986-1987 Crewe, VA
Certified Nursing Assistant
Skills
CPT Coding ICD 9 CM Coding Computer Operations Medical Terminology
MediSoft Software Medical Manager Microsoft Windows XP Microsoft Excel
Knowledge in Medical Laws
References Gladly Provided Upon Request
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