Manager Service

Bolivar Moreira

Email: *********@********.***

Address: * ******* ****

City: Hudson

State: MA

Zip: 01749

Country: USA

Phone: 508-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

BOLIVAR MOREIRA

1 Raymond Curt Apt. 12, Hudson, Massachusetts 01749 Home: 508-***-**** Cell: 508-***-****

*********@********.***

Professional Summary

Highly effective executive janitorial professional with expert skills in managing all aspects of cleaning service

operations. Motivated to use my leadership skills to assist a growing service organization to improve processes,

streamline operations and increase efficiency.

Skills

Project team leadership Expert equipment operator

Staff training and development Customer relations specialist

Client/Vendor relations Budgeting and forecasting

Process improvement Cost reduction strategies

Work History

President, 05/1998 to 11/2012

Paramount Cleaning Systems Inc. 801 Concord Street, Framingham, MA

Owned and managed a full service janitorial company consisting of up to 50 small, medium and large

contract service accounts and 75 full and part time employees.

Operations: Consistently improved operating systems and effectiveness of staff while also increasing business

and reducing costs.

Talent Development: Improved company's reputation and market share as a result of mentoring field and

management personnel. Also developed training programs and put together teams to handle large scale

janitorial contracts and accomplish goals.

Profit&Loss: Managed all account budgets and streamlined costs wherever necessary. Successfully managed

payroll, accounts receivables, purchasing of supplies and cost estimates.

Customer Relationship Management: Was the primary customer contact for all accounts. Increased business

accounts and revenue through nurturing and building close client relationships.

Operations Manager, 03/1994 to 05/1998

Caldors Company Saugus, MA

Managed the janitorial services for 10 Caldor stores in Massachusetts and New Hampshire. Was the primary

client contact and hired, trained and supervised staff of 30 cleaners. Trained employees in all the details of

store cleaning to including buffing, auto-scrubbing,strip and waxing, equipment operation. Did weekly

walk-throughs with store managers and handled all appropriate paperwork.

Education

High School Diploma: Am bilinqual in English, Portuguese and Spanish., 1982

Brazil -

Worked in Brazil for 2 years as a janitorial cleaning apprentice in a large manufacturing plant. Learned how to

operate cleaning machines including buffers, side by side, burnishers and auto-scrubbers. Also learned how to

do strip and waxes.

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