Management Sales
Resume:
Confidential User
Email: *********@********.***
Address: Address Withheld
City: Scottsdale
State: AZ
Zip: 85266
Country: USA
Phone: 470-***-****
Skill Level: Director
Salary Range: $99,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Tena Vogt
*********@********.***
SUMMARY
Operations Executive and Entrepreneur with 20 years of progressive experience leading high performing teams of professionals through times of rapid organizational change and intense competitive pressure. Exceptional organizational skills. Expert relationship builder - recognized and highly respected for the ability to develop, nurture and grow many long term, mutually beneficial relationships with key clients, vendors and internal colleagues.
- Cross functional Project Management- Strategic Business Development
- Client Management Processes - Proposal and Contract Management
- Strategic Account Management - Budgeting, Forecasting and Pricing Mgt.
PROFESSIONAL EXPERIENCE
EXECUTIVE CONSULTING SERVICES, Scottsdale 2007-Present
Internet-Based Marketing Program
Co-Founder and Director of Operations, Discover MINE
Implementation of a Global Software Application distributed by Third Parties to their Customers and Users.
-Lead business development and overall sales, marketing and operating strategies, expansion and growth of content within U.S. and U.K.
-Created relationships with international affiliate network partners to provide geographically targeted merchant links.
-Recruit, train and supervise U.S. support staff
-Manage support staff located in Belarus and U.K.
-Responsible for procurement and quality of all database content.
EXECUTIVE CONSULTING SERVICES, Chicago, IL 2000-2006
Healthcare Advisory Services
Director of Operations, PrimeCARE
Management and Support for Hospital System off-campus Strategic Initiatives.
-Senior member of leadership team responsible for the business development, sales, design and delivery of property management services for leading healthcare systems in metro Chicago.
-Initiated and managed critical infrastructure projects, including the implementation of monthly reporting that reduced client delinquencies and improved revenues by generating and monitoring monthly rent, tax and operating expense statements, tracking critical dates including lease renewals, expirations, cancellations and terminations.
-Provided strategic and operating direction for clients to assist with capital planning, purchasing, construction projects, remodeling, security, maintenance, housekeeping and repairs.
-Prepared Client operational information including monthly occupancy and tenant delinquency reports.
-Met Client objectives through procurement of supplies, materials and non-capital equipment necessary to manage and operate the facilities.
-Built long lasting relationships with senior executives.
ADVOCATE HEALTHCARE, Oak Brook, IL 1993 - 1999
A $4 billion health care system.
Director of Operations - Corporate Office (1999)
Managed all off-campus professional office buildings within the Advocate system (2 million S.F.). Supervised the activities of two full-service real estate firms performing Lease Administration, Brokerage, Construction Management, and Site Development services to the system.
-Reduced operational expenses and increased profitability of all professional office buildings in the Advocate Healthcare portfolio through outsourcing of accounting functions.
Director, Administrative Operations - Home Care Division (1993 - 1998)
Responsible for Administrative Functions and Staff, Inter-Departmental Communication, Strategic Planning of off-site properties, Purchasing, Contract Administration, Telecommunications, Vendor Programs and Fundraising.
-Developed annual site selection strategies for real property initiatives.
-Maintained annual operating and capital budgets for 18 cost centers totaling $10 million.
-Prepared three-year projections for office capital and facility operating expenses.
-Devised IS/IT system upgrade; addressed and resolved resistance from staff, received buy-in and resulted in implementation which improved billing turnaround and increased cash flow from receivables.
-Improved staff safety and equipment security by developing multi-site strategy to provide 24-hour protection and track building access.
-Improved financial management of telecommunication programs by implementing -tracking system- which reduced costs by 35%.
Generated annual cost savings through creative programs with vendors while responsible for a $1.5 million purchasing budget.
-Enhanced revenue potential through evaluation of office census, geographic locations of Advocate hospitals and lease economics.
-Exceeded year-end funding goal by producing and directing a fundraising concert.
U.S. ARMY, Tank Automotive Command, Warren, MI 1991 - 1992
Research, Development, and Engineering Center with 1500 civilian employees and 500 military staff.
Chief, Business Operations Division
Presided over the Business Development, Public Relations and Marketing programs, Administrative Staff and Functions, Technical Services Budget, and Quality Improvement Initiatives.
-Created and implemented a public relations and marketing campaign which increased visibility of Army technical accomplishments and promoted continuous quality improvement. Received a Commendation from the U.S. Army.
-Enhanced public perception of U.S. Army technological initiatives through authorship and production of a nationally distributed video marketing tool.
-Improved contract compliance, saved money and increased efficiency while managing a five-year, $35 million Army technical services contract with civilian suppliers.
-Won a government-wide Quality Achievement award while managing a $2 million U.S. Army administrative services contract.
EDUCATION
EASTERN MICHIGAN UNIVERSITY
Bachelor of Business Administration (Finance Major)
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