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Customer Service Sales

Location:
Hartford, CT
Posted:
December 26, 2012

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Resume:

Dzemil Korkutovic

Email: abp5oz@r.postjobfree.com

Address: ** ******** ****

City: Hartford

State: CT

Zip: 06114

Country: USA

Phone: 860-***-****

Skill Level: Experienced

Salary Range: $55,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MR. DZEMIL KORKUTOVIC

29 Victoria Road

Hartford, CT 06114

860-***-****

Email: abp5oz@r.postjobfree.com

PROFILE: Graduate studies towards a Master of Business Administration (MBA) in Accounting, combined with a Bachelor of Science Degree, and hands-on experience in general accounting and taxation.

QUALIFICATIONS:

* Highly-focused, with a strict attention to detail and accuracy.

* Detailed familiarity with federal and state tax laws, GAAP an Best Practices.

* Extremely flexible, with the ability to multi-task and achieve lean staffing.

* Strong advocate of teamwork, performance excellence and continuous improvement.

EDUCATION: CENTRAL CONNECTICUT STATE UNIVERSITY, New Britain, CT

Completed 20 Credits towards a Masters of Business Administration (MBA)

Bachelor of Science in ACCOUNTING

Relevant Study: Financial Accounting; Managerial Accounting; Intermediate Accounting; Cost Accounting; Advanced Financial Accounting; Federal Income Taxation; Accounting for Government and Non-Profit Organizations; Auditing; Taxation of Business Pass-Through Entities; Business Statistics II

COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Access, and Works; QuickBooks; ATX; Turbo Tax; and Other Accounting Software

WORK EXPERIENCE:

2004 - Present TAX PREPARATION BUSINESS, Hartford, CT

TAX PREPARATION SPECIALIST

* Work with a family-owned accounting and tax preparation business.

* Provide general accounting functions to small businesses (i.e. restaurants).

* Performed multiple general accounting duties including journal entries, general ledger postings, month-end and closing payroll, accounts payable, accounts receivable, quality, end-of-year financials, sales and use tax, and tax filings.

* Work with clients to automate their accounting procedures and reports.

* Assist clients with the implementation of internal controls.

* Focus efforts on data accuracy and integrity and real-time report generation.

* Serve in a consultative role helping clients to reduce expenses, achieve positive cashflow, and improve revenues to net profit.

* Ensure strict compliance with IRS guidelines.

* Prepare multiple tax reports including 1099s, 941s, 940s, 1040s, 1065s, and 1120s.

2004 - Present SOVEREIGN BANK, Hartford, CT

CUSTOMER SERVICE REPRESENTATIVE

* Market diverse bank products and services including business checking, mortgages, commercial loans, equity lines of credit, on-line banking, and automated bill payments.

* Perform inside sales and business-to-business sales, targeting small business.

* Function as a solutions and consultative seller, linking products and services to clients' objectives.

* Process customer payment transactions covering business taxes, mortgage, automotive/personal, and commercial loans.

* Leveraged clients' trust and loyalty to effectively up-sell and cross-sell customers.

* Ranked #1 for sales out of 20 branches.

* Earned performance bonuses on a consistently basis.

LANGUAGE SKILLS: Fluent in English and Serbo-Croatian

References available upon request



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