Customer Service Sales
Resume:
Dzemil Korkutovic
Email: *********@********.***
Address: ** ******** ****
City: Hartford
State: CT
Zip: 06114
Country: USA
Phone: 860-***-****
Skill Level: Experienced
Salary Range: $55,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MR. DZEMIL KORKUTOVIC
29 Victoria Road
Hartford, CT 06114
Email: *********@********.***
PROFILE: Graduate studies towards a Master of Business Administration (MBA) in Accounting, combined with a Bachelor of Science Degree, and hands-on experience in general accounting and taxation.
QUALIFICATIONS:
* Highly-focused, with a strict attention to detail and accuracy.
* Detailed familiarity with federal and state tax laws, GAAP an Best Practices.
* Extremely flexible, with the ability to multi-task and achieve lean staffing.
* Strong advocate of teamwork, performance excellence and continuous improvement.
EDUCATION: CENTRAL CONNECTICUT STATE UNIVERSITY, New Britain, CT
Completed 20 Credits towards a Masters of Business Administration (MBA)
Bachelor of Science in ACCOUNTING
Relevant Study: Financial Accounting; Managerial Accounting; Intermediate Accounting; Cost Accounting; Advanced Financial Accounting; Federal Income Taxation; Accounting for Government and Non-Profit Organizations; Auditing; Taxation of Business Pass-Through Entities; Business Statistics II
COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Access, and Works; QuickBooks; ATX; Turbo Tax; and Other Accounting Software
WORK EXPERIENCE:
2004 - Present TAX PREPARATION BUSINESS, Hartford, CT
TAX PREPARATION SPECIALIST
* Work with a family-owned accounting and tax preparation business.
* Provide general accounting functions to small businesses (i.e. restaurants).
* Performed multiple general accounting duties including journal entries, general ledger postings, month-end and closing payroll, accounts payable, accounts receivable, quality, end-of-year financials, sales and use tax, and tax filings.
* Work with clients to automate their accounting procedures and reports.
* Assist clients with the implementation of internal controls.
* Focus efforts on data accuracy and integrity and real-time report generation.
* Serve in a consultative role helping clients to reduce expenses, achieve positive cashflow, and improve revenues to net profit.
* Ensure strict compliance with IRS guidelines.
* Prepare multiple tax reports including 1099s, 941s, 940s, 1040s, 1065s, and 1120s.
2004 - Present SOVEREIGN BANK, Hartford, CT
CUSTOMER SERVICE REPRESENTATIVE
* Market diverse bank products and services including business checking, mortgages, commercial loans, equity lines of credit, on-line banking, and automated bill payments.
* Perform inside sales and business-to-business sales, targeting small business.
* Function as a solutions and consultative seller, linking products and services to clients' objectives.
* Process customer payment transactions covering business taxes, mortgage, automotive/personal, and commercial loans.
* Leveraged clients' trust and loyalty to effectively up-sell and cross-sell customers.
* Ranked #1 for sales out of 20 branches.
* Earned performance bonuses on a consistently basis.
LANGUAGE SKILLS: Fluent in English and Serbo-Croatian
References available upon request
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