Customer Service Front Desk
Resume:
bradley nordin
Email: *********@********.***
Address: **** **** ** #***
City: Kissimmee
State: FL
Zip: 34741
Country: USA
Phone: 407-***-****
Skill Level: Experienced
Salary Range: $16,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Bradley H. Nordin
2405 Abby Drive, #101
Kissimmee, FL 34741
*********@********.***
SUMMARY OF QUALIFICATIONS
A full-time, driven graduate, who has extensive hospitality and customer service experience. A hard worker, who learns new concepts quickly and implements new ideas. Determined to achieve goals while demonstrating a teamwork attitude and working under pressure. Fundamental understanding of the legal system and is eager to meet the growing needs of the legal field.
Knowledge Skills
* Solid foundation of legal research, writing, and various law practices.
Transferable Skills
* Can successfully utilize critical thinking & problems solving abilities to handle situations.
Self-Management Skills
* Skilled in researching case information and preparing files for presentation.
* Provide superior customer service while multi-tasking in a fast-paced environment.
EDUCATION
Associate of Business; Paralegal Graduation Date: November 2011
Anthem College, Phoenix, AZ
Relevant Course Work:
* Civil Law and Litigation * Transactional Law * Business Law
* Criminal Law and Adversarial Process * Estate Planning and Probate * Legal Research/Writing
* Family Law and Property * Business Communications * Sources of American Law
Bachelor of Science; Political Science 1996
University of Central Florida, Orlando, FL
PROFESSIONAL EXPERIENCE
Walt Disney World, Orlando, FL
Front Desk Agent
Coronado Springs Resort July 2007- September 2009; February 2012-Present
Disney`s Grand Floridian Resort August 2010 - February 2012
Vacation Village of Parkway January 2008 - May 2011
* Maintained an inventory of vacancies, reservations, and room assignments
* Registered 200 guests per day with assigned rooms
* Answered 20 enquiries per day regarding hotel services by telephone and in person, provided information about services available in the community and responded to guests' complaints
* Compiled and checked daily record sheets, guest accounts, receipts and vouchers using computerized systems
Auditor
Disney`s Grand Floridian Resort August 2010 - February 2012
* Responsible for evaluating and examining the financial system for the resort to assure that it is running efficiently
* Examined all the financial records, including accounting books, and inventory records dealing with rooms in the facility and daily revenue
* Performed special projects, processed financial transactions, and responded to issues that occurred during overnight hour
VOLUNTEER EXPERIENCE
Cohen Battisti Law Firm April - Present
Michael A. Grossman Attorney
Front Desk
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