Customer Service Management

David Yavorsky

Email: *********@********.***

Address: **** ****** ****** *****

City: Highland Village

State: TX

Zip: 75077

Country: USA

Phone: 214-***-****

Skill Level: Director

Salary Range: $180,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

David C. Yavorsky

*********@********.*** Home: 972-***-**** Cell: 214-***-****

Mortgage Banking Executive

Accomplishedmortgageprofessional with excellent decision-making, problem solving and supervisory skills attained from broad based mortgagebanking experiences achieved through all aspects of commercial and residential lending. Results driven mortgage executive with strong training and experience in asset management, commercial mortgage, financial, insurance, loan origination, marketing, project management, property management, property listings, real estate owned assets, residential mortgage, sales, client services, correspondent / wholesale processing and underwriting operations as well as due diligence, compliance, post closing, servicing functions and technology. Innovative executive who communicates well with others and collaborates with senior management to align technical resources with strategic business initiatives. Proficient, astute executive adept in building effective, high performance teams within an organization.

Interested in pursuing challenging career to leverage and effectively utilize extensive management experience drawn from financial service industry to assist organization increase productivity while improving bottom line profitability.

Areas of Expertise

Loan Underwriting & Processing Experience

Foreclosures & Forbearances Knowledge

Investor Relations - FNMA & FHLMC

P & L Responsibility / Budget Management

Mortgage Servicing & Reporting Experience

Vendor Negotiation & Sourcing

Skilled in Jumbo, conforming, conventional loans

Cost Analysis, Reduction & Control

FHA. VA, Bond products & procedures

Security & Disaster Planning

Innovative Organization Initiatives via Technology

Credit & Collection Responsibilities

Secondary Marketing / Warehouse Lending

State & Local Policy / Regulatory Compliance

IT Architecture Development & Management

Staff Management, Development & Motivation

Corporate Project Management & Execution

Process Improvement & Optimization

REO / Asset Management

Quality Control / Risk Assessment

Mortgage Sales & Marketing Experience

Compliance Planning & Management

Internal Web and Business Applications

Direct/Wholesale/ Correspondent Lending

PROFESSIONAL EXPERIENCE

PREFERRED RESOURCE MANAGEMENT, INC. - Dallas, TX 2006 -Present

Chief Information Officer

Direct operations in privately owned company serving the medical, financial services and retail industries dealing with Board of Directors, investors, private equity groups and executive management to develop products/services, maintain quality while minimizing risk.

INTEGRATED BUSINESS SYSTEMS - Fairfield, NJ 2008 -2011

President & Chief Operating Officer

Presided over internal technical environment including hardware, software, data networks, software development, company operations, company staff and customer service supporting property management automation software for commercial real estate industry, developers, managers and investors.

David C. Yavorsky Page Two

FIRST AMERICAN CORPORATION - Dallas, TX 1993 - 2006

First American Mortgage Information Services Group (Division of First American Corporation)

Chief Information Officer & Senior Vice President 2000 - 2006

Headed First American Mortgage Information Services' internal and external environments including personnel, hardware, software, data center facilities, communications, web applications data networks, telecom networks and 408 IT employees with an annual budget in excess of $58M. Integrated and maintained Mortgage Info Services' core technology, operating systems and technological initiatives.

First American Real Estate Tax Services (Division of First American Corporation)

President and Chief Executive Officer 1996 - 2000

Directed overall operations, customer relations and administration of the Tax Service Division for over 1,270 employees spanning 15 office locations across the United States and Canada. Had ultimate corporate responsibility for both National Operations Center (NOC) located in Dallas and 14 field offices located in various large metropolitan areas throughout the United States.

Executive Vice President 1993 - 1996

Managed overall operations and personnel for the National Operation Center (NOC) located in Dallas including Computer Operations and Data Center. Responsibilities included daily tax processing operations, computer software development, computer hardware, and mortgage process reengineering. Performed market analysis, user identification and product development including delivery to market.

ARBOR NATIONAL MORTGAGE - Westbury, NY 1991 - 1993

Vice President of Mortgage Servicing and Operations

Guided overall mortgage servicing operation of loan portfolio in excess of $5B and staff of 65 people. Duties included investor reporting, customer service, escrow administration, delinquency and foreclosure, and data processing functions. Designed and supported loan servicing portfolio analysis, pricing, risk analysis, demographic rating and portfolio rating factor for bulk portfolio sales through Wall Street.

CITICORP MORTGAGE, INC. - Woodcliff Lakes, NJ 1989 - 1991

Vice President of Mortgage Originations and Processing

Directed development and installation of computer software for both mortgage loan origination and mortgage loan servicing functions. Had direct responsibility for staff of 24 data processing professionals and 55 contract programmers. Supported Mortgage Power Plus (PC application) for loan originations system, modified application for national lending, and networked loan origination centers to Servicing Center in St. Louis on Datalink Software.

METROPOLITAN REAL ESTATE TAX SERVICE - Lynbrook, NY 1986 - 1989

Executive Vice President

Led overall operations, customer service and management of 150 personnel for the Tax Service Company located in New York including 4 remote field offices and Computer Operations. Responsibilities included daily tax processing operations, computer software development, and customer relations.

TRAVELERS MORTGAGE, INC. - Cherry Hill, NJ 1981 - 1986

Senior Vice President - Mortgage Servicing & Operations

Presided over entire servicing operation of mortgage loan portfolio in excess of $12B and staff of 136 people. Duties included investor reporting, customer service, escrow administration, delinquency and foreclosure, and data processing functions. Accountable for post closing documents, investor loan delivery, and loan origination software development. Played key role in creation of Privatized Mortgage Backed Securities, negotiated financial terms and conditions with Wall Street, and serviced mortgage backed securities for Travelers Corporation.

David C. Yavorsky Page Three

EDUCATION

Bachelor of Arts, Public Administration

Pennsylvania State University - State College, PA

PROFESSIONAL DEVELOPMENT

National Mortgage Banking Assoc Member

FNMA & FHLMC Underwriting Certification

Loan Servicing Course Certification

MBA - Collections / Foreclosure Certification

ITIL Foundation Cert - IT Service Mgt

PMP Certification

Executive Committee / Chairman of Fundraising - Jonathan's Place Charity Golf Tournament

DFW Technical Executive Networking Group (TENG)

Mortgage Technology - Software Packages / Application Languages

Main Frame Languages:

Assembler

Fortran

COBOL

PL/1 IBM

Midrange / Server Languages:

Rational Suite - IBM

BMC/IBM Remedy

Goldmine

Alteris

Symantec

Trend

Heat Call Center

TOP Systems (Topaz)

London Bridge

Hogan Sys (CSC)

CGI Group SW

Harland Financial

Oracle Financial

Jack Henry SW

SAP

Pinnacle Solutions

Cyborg

Remedy

Eclipse Siebel / CRM Oracle Financial

Mortgage Software:

FIS / ALLTEL / CPI

Datalink

LSAMS

McCracken

Excelis

DataTrac

FISERV

Contour

Calyx

FICS

Symbolics

Gallagher Systems

Mortracs

MortgageFlex

Encompass

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