Customer Service Sales
Resume:
Melissa Morley
Email: *********@********.***
Address: **** ********* **
City: Bensalem
State: PA
Zip: 19020
Country: USA
Phone: 267-***-****
Skill Level: Experienced
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Melissa A Morley
3231 GLENDALE DR. BENSALEM, PA 19020
*********@********.***
OBJECTIVE: To obtain a position where I can utilize my expertise in the customer service market.
PROFESSIONAL EXPERIENCE:
Next Generation Sales, Philadelphia, PA May 2012-Present
Office Manager Organize and QC order forms on daily basis Responsible for recruiting, hiring and logistics of paperwork for employees Maintain a positive atmosphere within the office Communicate progress and documents to corporate office in New England Motivate sales reps to perform to their potential
Golden Asp, Bensalem, PA January 2012-April 2012
Sales Associate
Specialize in selling prom dresses. Evaluate customers needs and provide them with a dress that meets those needs while influencing the financial decision maker (parents) Organize and steam prom dresses on daily basis Communicate to management daily sales numbers Up sell customers with jewelry and accessories Market and Advertise the store through daily social interaction
Parx Casino, Bensalem, PA April 2010-Decmber 2011
Cocktail Waitress Maintained a positive rapport with customers while serving beverages Participated in photo shoots to market the Casino Participated in pageants and contest to promote the marketing face of company Memorized Drink specials and assisted new hires with procedures at the casino.
LEVITTOWN BEAUTY ACADEMY, Levittown, PA August 2009- August 2010 Senior Teacher Hair and Nails Responsible for schematics and planning of daily activities and lesson plans for students Supervised and Assisted 25-30 students with clients Responsible for communicating material and held accountable for graduation of students Performed live demonstration to display to students correct procedures in accordance with material.
FREESTYLE SALON AND SPA, Newtown, PA January 2005 April 2010
Nail Tech, Esthetician, Make-up Artist Provided clients with services they requested, whether it be for nails, make up, or skin care. Provided clients with colored acrylics when requested. Responsible for inventory of products in my department. Greeted clients, answered phone calls, booked appointments. Generated revenue for the salon through my client base in my book of business. Responsible for up selling customers into other services than what they originally made appointment for.
AREAS OF EXPERTISE:
Excellent Communications Skills
Time Management
Multi-tasking Ability
Problem Solving
Product Knowledge
Decision Making
Customer Service
CERTIFICATIONS:
MOUS Certified
CPR and Lifeguard Certified
Certification in Microsoft Word
Licensed Cosmetology Teacher
Licensed Cosmetologist
Licensed Esthetician Hair Nails Skin Care Electrolysis
EDUCATION: BUCKS COUNTY SCHOOL OF BEAUTY CULTURE, Feasterville, PA
Associate Degree in Cosmetology
Received May 2005
CONWELL EGAN CATHOLIC, Fairless Hills, PA
High School Diploma
Received June 2003
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