Sales Manager

Brian Knecht

Email: *********@********.***

Address: **** ********

City: Concord

State: CA

Zip: 94519

Country: USA

Phone: 925-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

BRIAN LEE KNECHT

4021 Chestnut Ave * Concord, California 94519

925-***-**** * *********@********.***

RETAIL MANAGER * SELL-THROUGH REPRESENTATIVE

Accomplished retail management and sales professional with proven history of success enhancing profitability of store locations through skilled oversight of all aspects of sales and operations.

* Dynamic sales strategist with demonstrated expertise in fuelling exponential sales growth and training highly motivated elite sales teams.

* Hands on experience in all aspects of retail management, including inventory, merchandising, order fulfillment, loss prevention, and floor operations.

* Talented trainer with record of inspiring outstanding performance and mentoring employees to management and supervisory-level roles.

Floor Sales Strategy & Training * Merchandising Strategy * Inventory Management * Order Fulfillment

Loss Prevention * People Development & Mentorship * Customer Experience Enhancement

Complaint Resolution * Customer Relations * Retail Floor Layout & Appearance

Data Management * Confidential Document Filing & Management * Process Improvement

PROFESSIONAL SYNOPSIS

BEST BUY, Pinole, California * 2006-2012

Sales Manager (2011-2012): Fuelled achievement of sales objectives; coached team of 70 retail associates in selling techniques. Managed expedited customer complaints. Oversaw daily operations.

* Achieved $1.2 million in sales in 1 day.

* Mentored 2 associates to supervisory roles and 1 supervisors to management-level positions.

Product Process Manager (2007-2011): Oversaw all daily operations including shipping and receiving, data integrity, and customer order fulfillment as leader of team of 25. Coached employees regarding loss prevention. Oversaw retail floor appearance and organization. Mentored new managers in merchandising and inventory management strategies.

* Played key role in store achievement of Top 10 award company-wide.

* Assured store operations under budget for 1st time in 7 years.

* Mentored 4 employees to supervisory roles and 1 supervisor to management.

Product Process Supervisor, Pinole, California (2006-2007): Managed retail floor appearance as well as loss prevention and order fulfillment. Oversaw data management. Resolved customer order issues. Trained and mentored team of 15 employees.

* Mentored 2 associates to supervisory positions and 1 to management-level role.

* Chosen to mentor team merchandising managers in company standards.

Built location into flagship store territory-wide for merchandising operations.

OFFICE MAX, San Francisco & Emeryville, California * 2004-2006

Inventory/Merchandise Manager, San Francisco, California (2005-2006): Oversaw store merchandising and inventory; stepped in to manage customer concerns regarding order fulfillment. Trained and managed team of 10 employees.

Operations Manager, Emeryville, California (2004-2005): Hired, trained, and mentored high-performance team of 15 in all areas of sales and operations; oversaw cash management and managed confidential personnel files.

* Standardized transactional and money-handling processes, improving accuracy and efficiency.

* Overhauled employee record filing system, assuring compliance with state standards and satisfaction of audit requirements for 1st time in 6 years.

* Mentored 2 associates to supervisory roles.

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