Customer Service High School
Resume:
SHAWN STOVALL
Wyandotte, OK ****0
Cell: 918-***-****
Email: ****************@*****.***
OBJECTIVE
My career goal is to pursue a graduate degree in physical education and someday I would like to
coach on the college level and/or be an Athletic Director someplace in the future also.
WORK HISTORY
A ug 2008 Blackjack/poker Dealer
to Grand Lake Casino
J an 2011 Grove, OK
I dealt cards to customers, set up tournaments schedules and changed there money to chips. I was
also there for any type of customer service they may needed from getting them a drink ordered to
helping customers on the floor with their machines.
J an 2008 Full Time Student
to
A ug 2008 I took this time off to take some of my harder classes so that I could get done with school sooner.
Mar 2006 Blackjack Dealer/Pit Boss
to Grand Lake Casino
J an 2008 Grove, OK
I dealt cards and was here for any and all types of customer service. I was also a stand in Pit
Boss/Supervisor from time to time and dealt with scheduling and paper work for the blackjack pit and
handled any customer complaint that my arise.
J an 2005 Poker Room Supervisor
to Wyandotte Nation Casino
Feb 2006 Wyandotte, Ok
I was hired to run this companies poker room, my duties included on hiring and firing of personnel in
the poker room, scheduling, planning and setting up tournaments and any all disputes that may have
came up in the poker room. I had two other supervisors that worked with me and fourteen dealers
that worked for me and the casino. Was sent to many different management classes for the casino as
did all supervisors, went to a customer service class while there.
A ug 2003 Lead Security Guard
to Grand Lake Casino
J an 2005 Grove, Ok
I was the second shift lead security guard, my duties included handling any customer disputes with
the machines, card games, and other customers, shift scheduling for my security guards, finding
schools for my guards to take and maintained all medical equipment at the casino.
Mar 2002 Concrete Finisher
to Tom Roberts Construction
J ul 2003 Grove, OK
worked on all aspects of concrete from setting forms, grading, finishing and then breaking down the
forms.
EDUCATION
A ug 2005 Pittsburg State University
to Pittsburg, KS
Present Bachelors Science in Physical Education
J an 2003 NEO A&M Junior College
to Miami, Ok
May 2005 Associate of Science
A ug 1992 Missouri Southern State College
to Joplin, Mo
J an 1993 u ndecided
MEMBERSHIPS
Organizations I currently belong too are as followed: KNEA, KPERS, HYPER Club
I am also a member of Wyandotte Baptist Church.
vice president of HYPER Club here at Pitt state for one year.
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serve on the building committee(any work that needs done we do it)
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MILITARY EXPERIENCE
J un 2001 Plumber/Electrician
to MO Army National Guard
Oct 2003 Monett, MO
I went to a plumbing school as well as a electrician school while i was attached to this unit. We also
helped with local emergencies such as tornadoes and such.
activated for Afghanistan 9 months
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honorable discharge
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Feb 1998 1 1B10C2
to Army National Guard
Mar 2000 Miami, OK
worked as the field medic on deployments, order supplies for my unit.
Honorable Discharge
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J an 1993 Dental Tech/Surgery Tech/Field Med.
to United States Navy
Apr 1997
Jobs included ordering supplies for the dental clinic and maintain all equipment in the clinic as well
as the OR for surgeries.
Graduated from Dental A school with a 97.7
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Went to Surgery Tech School
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Worked with the Marines the whole time i was in.
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Was reactivated once after 2001 for a short period
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Honorable discharge
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May 1991 1 1B10C2
to Miami Army National Guard
J an 1993 Miami, OK
Jobs and duties included ordering supplies for my squad and making sure all my equipment was
always on the ready.
Was on the fast trackers promotion program.
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honorable discharge
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made the rank of E-4
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Air assault school
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PROFESSIONAL EXPERIENCE
J an 2011 Student Teaching
to Quapaw high school/JR high and grade school
Present Quapaw, OK
I am currently doing my student teaching at Quapaw school district and helping with Jr. High and
High school weights, girls track (High school and Jr. High) as well as teaching Physical Education at
all three levels.
Youth Basketball Coach
grade school
Wyandotte, OK
I have been coaching my sons basketball team know for 3 years.
1st year 8-2
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2nd year 7-3
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3rd year 8-2
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Youth Baseball Coach
Grade school
Wyandotte, OK
I have enjoyed coaching and helping coaching my sons teams over the last 8 years from tee-ball to
this year 11-12 year olds.
biggest accomplishment 21-0 three years ago
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league champs 4 out 6 years.
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VOLUNTEER EXPERIENCE
Special Olympics Track and Field/Basketball
Pittsburg State University
Pittsburg, KS
I have volunteered every year since attending Pitt State in one or the other Special Olympics offered
here. I have simply enjoyed working with individuals there caring and loving hearts are amazing.
Youth Rec. Assistant Director
Wyandotte Baptist Church
Wyandotte,OK
I have volunteered the past two summers with our church camp in the role as rec. director jobs
include scheduling games to play.
REFERENCES
JR Conrad
Power Lift Company
Senior Territory Manger
Oklahoma City, OK
Hershel Rector
Ret. U.S. Navy Commander
47 North Highland Rd.
Poplarville, MS 39470
Dr. Sandra Bauchmayer/Professor
Health, Human Performance, Recreation
101A Student Recreation Center
Pittsburg State University
Pittsburg KS, 66762-7557
********@*********.***
Dr.Robert Hefley/Professor
Health, Human Performance, Recreation
101A Student Recreation Center
Pittsburg State University
Pittsburg KS, 66762-7557
*******@*********.***
Billy Sly
Tables Game Manger
Grandlake Casino
24701 S. 655 Rd.
Grove, OK 74344
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