Quality Manager

Patrick Fager

Email: *********@********.***

Address: ***** ********** **.

City: Union

State: MI

Zip: 49130

Country: USA

Phone: 574-***-****

Skill Level: Management

Salary Range: $70,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Patrick L. Fager

aa 70426 Kessington Road aa Union, Michigan 49130 aa E-mail *********@********.*** Cell 574-***-****

Production, Operations & Quality Management

PROFESSIONAL EXPERIENCE

Heartland Recreational Vehicles LLC 2007 to 2012

Elkhart, Indiana

Director of Quality Assurance

aa Implemented and designed a new quality deployment system, including introduction of quality initiatives over all towable production lines.

aa Interviewed, hired, trained, and managed 2 quality supervisors, 25 quality line inspectors and systems personnel.

aa Responsible for writing all quality procedures which affected the product release criteria, also created an integrated baseline measurement system.

aa Designed and implemented a product audit schedule and procedure to inspect 3% of all products built on a weekly basis.

aa Implemented a quality feedback system in the plants for on line process controls.

aa Distribute and publish a weekly top 5 repetitive issues on line by quality inspectors of all areas of manufacturing.

aa Responsible for setting up quality systems and personnel for the introduction of any new towable lines.

Damon Motor Coach, Elkhart, Indiana 2006 to 2007

(Division of Thor Industries)

V.P. of Manufacturing

aa Responsible for all Damon manufacturing operations, consisting of 3 production facilities and 2 component plants.

aa Manage 3 production managers and over 300 employees producing up to 12 class A motorized vehicles per day.

aa Maintain process quality, and responsible to release all products to the dealerships. Also manage personnel over plant maintenance, transportation and equipment.

aa Responsible for all production activities for safety, quality, productivity, overtime, WIP, and turnover.

aa Have achieved an average labor rate of 10.25 %, compared to a previous 11.00 %.

aa Accomplished an average weekly hourly line bonus of $7.42, compared to a previous $6.00 bonus.

aa With a goal of zero overtime, we have reduced it by 40% from the previous year.

aa Continue to hit my month end, quarter end, and year end vehicle yard inventory goals.

aa Reduced the turn time from the vehicle off line to dispatch, which equated in approximately 3 less days.

aa Responsible for working with state officials and human resource managers for training grants for the completion and estimates for construction of a new 3 million dollar manufacturing facility.

Carriage Inc, Millersburg, Indiana 2003 to 2006

Director of Manufacturing

aa Managed all towable manufacturing facilities, consisting of 3 production

plants and 7 component plants.

aa One of the companyaaas executive board member, to make business decisions

based on company performance and profitability.

aa Manage and develop 7 supervisors and over 165 employees producing up to 7

to 10 vehicles a day.

aa Also manage personnel over dispatch, garage facility, transportation

and maintenance equipment.

aa Processed monthly quality defect data and distributed the information through

out all manufacturing facilities.

aa Established and maintained a weekly quality audit inspection on a unit

completed to dispatch. Members were from purchasing, engineering,

marketing, quality, sales and manufacturing managers.

aa A member on the committee to design a new 4 million dollar

manufacturing facility to consolidate the 3 current production plants.

CAREER PROFILE

aa Excellent track record in manufacturing operations and quality management

aa Proven ability to train, evaluate, and manage large and successful production employee teams

aa Extensive expertise improving quality, efficiency, costs, safety, and employee turnover

aa Skilled in supplier development, process controls, and continuous process improvement

aa Experienced in time studies, lean manufacturing, and just-in-time (JIT) procedures

aa Highly capable of managing production projects through all life cycle phases to completion

aa Strong communication, documentation, and client service skills at all levels

aa Resourceful problem solver, planner, and leader in fast-paced operations environments

FORMAL EDUCATION

Associate Degree, Business Administration & Management

Indiana Institute of Technology

BUSINESS TRAINING

aa Implementing Statistical Process Control

aa Fundamentals of Quality Audits

aa Source Quality Control

aa Total Quality Management

aa Material Requirements Planning

aa Supplier Management

aa Project Management

aa Cost/Benefit Analysis

aa Fiscal Department Budgeting

aa Sales & Operations Planning

aa Facilitation Training

aa Teambuilding

aa 3-Square D Problem Solving

aa Lean Manufacturing

aa Constraint Concepts

Patrick L. Fager

aa 70426 Kessington Road aa Union, Michigan 49130 aa 269-***-**** Cell 574-***-****

Production, Operations & Quality Management

PROFESSIONAL EXPERIENCE

Damon Corporation, Elkhart, Indiana 1997 to 2003

Production Manager, Motorized Operations

aa Manage all motorized production for diesel and slide-out units. Set motorized

plant production schedules to meet chassis availability.

aa Maintain process quality and release motorized product to dealership. Manage

supplier development and track/resolve parts shortages.

aa Train supervisors in codes and standards compliance. Oversee staff

development in problem solving, JIT, quality, commitment, and leadership.

aa Reduced overtime 83%, quality defects 60%, and workforce 6%, and achieved

overall product throughput savings of 2 days.

Damon Motor Coach, Elkhart, Indiana 1996 to 1997

Quality Systems Manager

aa Implemented new quality deployment system, including introduction of quality initiatives in motorized, towable, pop-up campers, and park model divisions.

aa Interviewed, hired, trained, and managed 2 quality supervisors, 25 quality line inspectors and systems personnel.

aa Maintained and established process quality, and was responsible for releasing all products to the dealerships. .

aa Responsible for writing all quality procedures which affected the product release criteria, also created an integrated baseline measurement system.

aa Prepared process capability studies, process controls, manufacturing design methodologies, distribution strategy, and dealer satisfaction index.

Holiday Rambler LLC

Subsidiary of Harley Davidson 1981 to 1996

Quality Manager, Wakarusa, Indiana

aa Responsible for all quality personnel in 3 manufacturing facilities. Producing a premium quality vehicle for customer satisfaction. Implemented and managed the motorized and towable quality final release program consisting of approximately 14 employees.

aa Responsible for the Corporate RV Quality Audit procedure. Which consisted of 3 quality auditors inspecting 5% of the total products built each month by using the designated audit criteria. Distributed and published all non-conformances as a reflection of the manufacturing process after being released from the production facilities.

aa Maintained and established the Corporate RV Product Standards for all vehicle non-conformances using facilitation skills and problem solving techniques. Designed and published the Corporate RV Audit Manual for the application of auditing and releasing a quality product. Also implemented a visual aid system for certain departments that identified key characteristics of the build process and product.

aa Trained and educated all motorized and towable administrative supervisors for code and standards compliance.

aa Responsible for interacting with R.V.I.A., RADCO, CSA, and state inspection agencies for compliance to all recreational vehicle codes and standards.

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