Customer Service Manager
Resume:
Title:Web Manager & Innovations Specialist
*********@***.***
Document
Source below
NAME:,
ADDRESS:
ADDRESS2:
CITY:
STATE: SC
ZIP:
CANDIDATE ID: 2864530
US CITIZENSHIP:
EDUCATION:
EXPERIENCE: 0
WILL RELOCATE: No -
JOB WANTED:
RATE NEEDED:
TELEPHONE: 864-***-****
EMAIL: *********@***.***
HOMEPAGE:
HOTTEST SKILLS: financial, financial plan, tax, market, marketing, audit, communication,
presentation, public relation, budget, cpa, finance, lease
REVISION: 08-SEP-02
RESUME:
29579 Shane Bruce Anderson, SC 864-***-**** *********@***.*** Shane Bruce
314 Forest Lane7
Belton, SC7296277H (864)338-32757W 864-***-****
*********@***.***
Objective:To obtain a challenging position that will utilize my
excellent written and oral communication skills while employing my leadership
and creative abilities.
Education:1994
-1998Anderson College
Anderson, SC
BA
in English
7Summa Cum Laude Graduate
with 3.97 GPA, 4.0 within major
1990
-1994Belton-Honea Path High SchoolHonea Path, SC
Honor Graduate with 3rd Highest GPA
Experience:
March 22, 1999
-presentAndersonCounty
Anderson, SC
Web Manager & Innovations Specialist, Innovation & Financial
Planning Division
7Design, implement, oversee, and update Anderson Countys Official
Website (www.andersoncountysc.org).
7Perform Public Relations related tasks including, but not limited to,
writing speeches for public meetings and ceremonies, writing press releases,
coordinating, planning, and overseeing divisional gatherings and special
events,
developing and assisting with presentations to County Council, private groups,
and county employees, and marketing the Anderson County website.
7Assist with Human Resources and Personnel related matters including,
but not limited to, employee surveys, career fairs, job audits and job
shadowing.
7Track and record monthly employee turnover rate, history of job
vacancies, and number of applicants for each available position.
7Maintain confidential personnel files for Innovation & Financial
Planning division employees.
7Devising presently an In-Houes Training Program that will allow
specially skilled employees to conduct training sessions for co-workers.
7Research and report on various county-related issues as directed by
Innovation & Financial Planning Director and/or County Administrator.
7Assist the Innovation & Financial Planning Director with confidential
internal audits, research, and investigations.
7Compose speeches, letters, and media articles for County
Administrator
and Innovation & Financial Planning Director.
7Proofread documents for Innovation & Financial Planning Director and
County Administrator.
7Coordinate and oversee divisional gatherings and special events.
7Assist in the development of the budget for Innovation & Financial
Planning.
7Designed the letterhead for the Innovation & Financial Planning
Division.
7Designed the template for all Anderson County business cards.
7Act as liaison between Innovation & Financial Planning Director and
her
8 Department Heads. Departments within this division include the
Assessors Office, Register of Deeds, MIS Department, Finance, Records
Department, Wage and Compensation Office, Fleet Services, and Anderson Sports
and Entertainment Center. As the Assistant to the Innovation & Financial
Planning Director, I must have a general knowledge of the practices and
procedures of each of these departments and maintain rapport with more than
100
employees within the division.
1994
-1999Anderson CountyAnderson, SC
Customer Service Coordinator, Assessors Office
7Assist taxpayers and customers both in person and over telephone.
7Train new employees in both assisting taxpayers and entering data
into
computer.
7Maintain letters of appeal and schedule conferences for taxpayers
with
appraisers.
1998
-presentAnderson CollegeAnderson, SC
Part-time
Professional Writing Tutor
7Assist Anderson College students with proofreading, revising, and
editing research papers.
7Advise students on general processes for various research styles and
writing techniques.
Computer Skills:Knowledge of Windows 95/98, Microsoft Office Package,
Lotus, Word Perfect, the Internet, AS/400 systems.
Languages: Frenchable to read, write, and translate on an
advanced level. Able to speak on an intermediate level. Spanishable to
read, write, speak, and translate on a beginner level.
Awards &
Recognitions: Recently published in volume of poetry published by
the International Library of Poetry, 1998Anderson College Outstanding
Achievement Award for Writing, 1997 Anderson College Graduation Marshal, 1995
Anderson College Outstanding Achievement Award for French, 1994 Anderson
Independent Mail Award for Excellence in Marketing nominee.
References: Ms. Gina Smith-Dahle, CPA
Director of Innovation & Financial
Planning
PO Box 8002
Anderson, SC 29622
Mr. Mike Holden, Chairman
Anderson County Council
PO Box 8002
Anderson, SC 29622
Dr. Shirley R. Jacks
Academic Dean
Anderson College
316 Boulevard
Anderson, SC 29621
More references available upon request
Contact this candidate