Dona Iversen
Email: *********@********.***
Address: ** ****** **
City: Staten Island
State: NY
Zip: 10309
Country: USA
Phone: 718-***-****
Skill Level: Director
Salary Range: $195,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Dona Marie Iversen, EMT, RN, MS, CCM, BC-NE
*********@********.***
Executive Leader
Committed, gregarious, creative, strategic health care executive; with more than 15 years of leadership experience in global provider settings as a dual board certified Registered Professional Nurse. Assess needs and drives change through innovative solutions and process improvements that deliver immediate results and sustainable gains. Excel in fast-paced, high-volume environments. Progressive executive-level health care visionary; with broad experience in industry engineering, project and program management, hospital operations, clinical administration, and value analysis in culturally diverse settings. Demonstrated accomplishment in transforming clinical operations, developing, redesigning, leading major program entities to ensure quality streamlined systems, processes, and procedures with safe and cost effective outcomes.
Areas of expertise:
Consensus Builder Team Builder- Process Improvement Optimization Quality Assurance Value Analysis Conflict Resolution Relationship Builder Training Development Strategic Planning Expense Management Organizational Restructuring Operations Industrial Engineering Clinical Leadership Performance Management Patient/Staff/Physician Satisfaction
Professional Experience
Transformation Consortium, Inc. New York, NY 2006 to Present
Full-service health care consulting firm, aligning with JC/DMV, city, state, and federal regulatory agencies to deliver process, system, and quality improvements.
President/CEO
Correspond with health care organizations (i.e.: KPMG, CHP) on process analysis, cost containment, and industrial engineering. Lead organizations to improve operational, financial, and clinical effectiveness, which improves patient, staff, and physician satisfaction scores. Guarantee alignment with Joint Commission and CMS guidelines as well as appropriateness of admissions, timely access, and transition, decreasing LOS, increasing CMI by incorporating Care Management approach. Devise strategies for systematic clinical operational transformation Selected to partner with C-Suite to manage multi-million dollar budgets. Designed, developed, consolidated departments, policy/ procedures and resources in accordance with federal, state and city managed care/ACO requirements Team lead for designing facilitys first Palliative Care Dept Develop and implement cost effective systems and lean measures to implement and execute information systems enterprise wide Provide interim executive leadership
Continuum Health Partners New York, NY 1995 to 2006
Partnership between Beth Israel Medical Center, St. Luke's Hospital, and Roosevelt Hospital, with a combined annual operating budget of $2.1 billion and nearly 3,100 certified beds.
Corporate Director of Supply Chain (2005-2006)
Reorganized expense management, operational, and financial outcomes related to Supply Chain functions. Oversaw Materials Management, including contracting, procurement, warehouse functions, and distribution to all office and patient care areas for a New York City hospital system in conjunction with GPO. Ensured appropriate specifications, tracking, and reporting, resulting in increased productivity in delivery of products. Delivered effective and efficient contracting, procurement, inventory, supply chain data management, storage, and cost-effective distribution system runs by collaborating with materials management and all end-users from across the system.
Corporate Clinical Administrator Peri Operative Services (2003 2005)
Led daily operations and surgical/procedure schedules for three acute care facilities by implementing clinical information systems. Mediated and resolved issues with members of the health care team during delivery process to enhance quality outcomes. Instrumental in expediting, scheduling, and CSPD management issues. Oversaw clinical and technical service utilizing expertise in clinical leadership. Provided clinical input, based on physical, psychosocial, education, safety, and related criteria, appropriate to the age of the patients. Supervised and supported clinical areas to assure optimal health care professional cooperation. Directed interdisciplinary care team, motivating and monitoring productivity. Employed sound employee and labor relations as well as clear communication. Served as clinical resource to physicians, nursing staff, interdisciplinary health care team, patients, and families. Designed presentations and educational offerings to medical, nursing, and clerical staff and led a variety of Continuum Health Partners based programs, committees, and teams. Lead project manager for system-wide reprocessing initiative. Developed objectives, measurable patient care area policies, and procedures consistent with corporate mission, vision, and patient care principles. Co-managed hospital supply, technology, and equipment selection.
Senior Clinical Administrator Admitting/Patient Care Services (2000 2003)
Managed projects and ensured integration of timely and safe inpatient bed access. Successfully implemented policies and procedures. Point person for clinical forms process, responsible for standardizing, consolidating, revising, designing, and distributing all documents for hospital system. Utilized clinical expertise to evaluate concurrent documentation and service quality. Developed and facilitated modifications to the overall inpatient access through extensive interaction with senior leadership, physicians, and interdisciplinary team. Effectively translated complex information into accessible language for patients and families. Oversaw TELETRACKING System as committee chair for three sites. Lead program manager for special projects and committees for numerous divisions and departments across the enterprise. Synchronized opening and closing of nursing units based on census.
Corporate Senior Nurse Education Manager (1998-1999)
Developed, implemented, and evaluated nursing education systems, programs, projects, policies and procedures for patients and families. Promoted and supported the accomplishment of educational goals in accordance with city, state, and federal law as well as regulatory agencies.
Surgical Case Manager (1995 - 1998)
Recruited as subject matter expert to develop a newly implemented case management department. Acted as educator, preceptor, and team leader to coordinate, facilitate, and integrate quality cost effective care throughout the continuum of service. Conducted comprehensive diagnosis, planning, intervention, and evaluation of clinical care and outcomes. Integrated mind, body, and spiritual needs to deliver patient care to culturally diverse patient and families aligned with organizational mission.
Education
Master of Science in Management Public Administration St. Thomas University Miami, FL
Bachelor of Health Sciences in Health/Hospital Administration Florida Atlantic University Boca Raton, FL
Associates of Applied Science in Nursing CUNY College of Island Staten Island, NY
Clinical Expertise
Medical, Surgical, Oncology, Post Anesthesia Care, Critical Care, Emergency Trauma
Certifications Licensures
ANCC Nurse Executive
CMSA Case Management
AHA CPR/ACLS
USAFR CRM
USAFR TQM
Learning Tree University Quality Management
State of New York Registered Professional Nurse
State of Florida Registered Professional Nurse
State of Florida Emergency Medical Technician