Customer Service Administrative Assistant
Resume:
Title:Sergio Rodriguez
*************@*****.***
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Name: sharran rico
Address:, los angeles California 90066
Country: United States
Phone Number: 310-***-****
Category: Management - "NEW"
Willing To Re-Locate: No
Desired Salary: 35,000-40,000
Desired Salary Type: Hourly
Position Desired: Full Time Permanent
E-Mail Address *************@*****.***
Keywords Adminstrative Assistant
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Sharran Rico
Home: 310-***-****
- Cell: 310-***-****: *************@*****.***
Career Focus
Accounting and Administrative support professional offering versatile office management
skills and Office programs. Readily adapts to change, works independently and. Able to
juggle multiple priorities and meet tight deadlines without compromising quality. Seeking
employment where there are opportunities for growth...
Core Qualifications
!n Office Skills:
!n Accounts Payable !n Computer Skills:
!n Records Management !n MS Word
!n Coding !n MS Excel
!n Spreadsheets/Reports !n MS PowerPoint MS Outlook
!n Calendaring !n Windows
!n
Accounts Receivable Front-Desk !n Quick Books Familiar with Proforma and
Reception !n Legal Solutions Plus
!n Event and Travel Planning
!n Spiral/Book Binding
!n 10 Key
Accomplishments
!n One of my greatest accomplishments was putting me through college while raising three
kids alone.
!n Adapted, Implemented, and prepared Mission statement for the Athletic Department and
the Commencement program for graduation from every aspect. Event planning. From Speakers
to Event setup. (Received Awards and commendation for my work)
!n Made the Dean!-s List - 3.7 GPA
!n Anti-Defamation League, Los Angeles Internship 2004-2004
!n Worked closely with professional staff of a dynamic Civil Rights Organization. Gained
firsthand knowledge about leading Civil Rights Issues by working with the professional
staff at the ADL Administrative Responsibility included filing, creating promotional
flyer's, Coordinating Program Logistics, Internet Research, Clipping New Paper Articles,
Communication with constituents on the phone and letter writing.
Employment Summary
Administrative Assistant/Secretary
June 2006
to September 2009RBH Insulation "C
El Segundo, CA
Accounts Payable
April 2004
to June 2006Michelman & Robinson, LLP "C
Encino, CA
Administrative assistant/Student
August 1999
to June 2002West Los Angeles College "C
Culver City, CA
Administrative Assistant/Customer Service Mgr
.
September 1995
to November 2000Marina General Insurance "C
Los Angeles, CA
Education
West Los Angeles College
2012
Culver City, CA, Los Angeles
Business Law Paralegal Studies Administration
o
AA Degree
Paralegal/AA - AJ Degree
I'm currently working on a double major, Paralegal and Administration of Justice.
Keywords
Account Management, Data Entry, Microsoft Outlook, Microsoft Excel, Microsoft Word, Multi-
Task Management, Organizational Skills, 10-key, Coding, QuickBooks, Telephone, Scheduling,
Customer Service, Speaking, Spiral Book Binding, Type 50 WPM.
Experience
Student
December 1998
to CurrentWest Los Angeles College "C
Culver City, CA
!n Double Major - AA Degrees in Paralegal and Administration of Justice
Administrative Assistant/Secretary
June 2006
to September 2009RBH Insulation "C
El Segundo, CA
!n Quick books-Accounting, Heaving Scheduling, phones, all data entry, and file room,
sales. Managed the front office and interacted with contractors. Managed office when owner
was out of town.
!n Extensive Customer Service. Overall General Office duties.
!n Data Entry and Supervision of the File room.
!n Interact with contractors, Sales, Heavy Scheduling.
!n Maintained and prioritized daily tasks and projects including: call logs,
appointments, travel, expense reports and general errands.
Accounts Payable
April 2004
to June 2006Michelman & Robinson, LLP "C
Encino, CA
!n Assisted Accounting Manager inputting data entry into Elite information accounting
program from inception, Filing Accounts Payable and Photocopying.
!n Assisted Firm Administrator with back-log of filing and mini all file organization.
!n Promoted to Accounts Payable after 3 months.
!n Responsible for accurate timely processing of Accounts Payable and all Court Fees for
two firms.
!n Data Entry, Coding and Record Keeping.
!n Kept detailed budget of standard cost of data analysis procedures as well as
Functional Reporting on a
Regular basis
!n Interfaced with Legal Staff and Assisted with Special Projects in Accounts Receivables
and Billing department.
Administrative Assistant
/Student
August 1999
to June 2002West Los Angeles College "C
Culver City, CA
!n Assistant the Dean of the associates Student Organization with document preparation of
department books such as Mission Statement for the Athletic Department, college brochures
and commencement events. Typed and prepared Mission statement for the Athletic Department
and the Commencement program for graduation from every aspect. Event planning. From
Speakers to Event setup. (Received Awards and commendation for my work)
!n Data Entry Phones, faxing, filing, phones. General office. Made photo I.D. for
Students.
!n Extensive interaction with the student population.
!n Counseled students in areas of Organizing Study Habits.
Administrative Assistant/Customer Serv. MGR
September 1995
to November 2000Marina General Insurance "C
Los Angeles, CA
!n Promoted Sales for Home, Health, Life and Auto insurance managed all Customer Service
responsibilities Very instrumental in increasing sales through insurance renewals and
Sales.
!n Negotiated Insurance Claims
!n Cataloged and Processed Insurance and Claims.
!n Extensive Customer Service. Overall General Office duties.
!n Data Entry and Supervision of the File room.
Sharran Rico
Home: 310-***-****
- Cell: 310-***-****: *************@*****.***
Career Focus
Accounting and Administrative support professional offering versatile office management
skills and Office programs. Readily adapts to change, works independently and. Able to
juggle multiple priorities and meet tight deadlines without compromising quality. Seeking
employment where there are opportunities for growth...
Core Qualifications
!n Office Skills:
!n Accounts Payable !n Computer Skills:
!n Records Management !n MS Word
!n Coding !n MS Excel
!n Spreadsheets/Reports !n MS PowerPoint MS Outlook
!n Calendaring !n Windows
!n
Accounts Receivable Front-Desk !n Quick Books Familiar with Proforma and
Reception !n Legal Solutions Plus
!n Event and Travel Planning
!n Spiral/Book Binding
!n 10 Key
Accomplishments
!n One of my greatest accomplishments was putting me through college while raising three
kids alone.
!n Adapted, Implemented, and prepared Mission statement for the Athletic Department and
the Commencement program for graduation from every aspect. Event planning. From Speakers
to Event setup. (Received Awards and commendation for my work)
!n Made the Dean!-s List - 3.7 GPA
!n Anti-Defamation League, Los Angeles Internship 2004-2004
!n Worked closely with professional staff of a dynamic Civil Rights Organization. Gained
firsthand knowledge about leading Civil Rights Issues by working with the professional
staff at the ADL Administrative Responsibility included filing, creating promotional
flyer's, Coordinating Program Logistics, Internet Research, Clipping New Paper Articles,
Communication with constituents on the phone and letter writing.
Employment Summary
Administrative Assistant/Secretary
June 2006
to September 2009RBH Insulation "C
El Segundo, CA
Accounts Payable
April 2004
to June 2006Michelman & Robinson, LLP "C
Encino, CA
Administrative assistant/Student
August 1999
to June 2002West Los Angeles College "C
Culver City, CA
Administrative Assistant/Customer Service Mgr
.
September 1995
to November 2000Marina General Insurance "C
Los Angeles, CA
Education
West Los Angeles College
2012
Culver City, CA, Los Angeles
Business Law Paralegal Studies Administration
o
AA Degree
Paralegal/AA - AJ Degree
I'm currently working on a double major, Paralegal and Administration of Justice.
Keywords
Account Management, Data Entry, Microsoft Outlook, Microsoft Excel, Microsoft Word, Multi-
Task Management, Organizational Skills, 10-key, Coding, QuickBooks, Telephone, Scheduling,
Customer Service, Speaking, Spiral Book Binding, Type 50 WPM.
Experience
Student
December 1998
to CurrentWest Los Angeles College "C
Culver City, CA
!n Double Major - AA Degrees in Paralegal and Administration of Justice
Administrative Assistant/Secretary
June 2006
to September 2009RBH Insulation "C
El Segundo, CA
!n Quick books-Accounting, Heaving Scheduling, phones, all data entry, and file room,
sales. Managed the front office and interacted with contractors. Managed office when owner
was out of town.
!n Extensive Customer Service. Overall General Office duties.
!n Data Entry and Supervision of the File room.
!n Interact with contractors, Sales, Heavy Scheduling.
!n Maintained and prioritized daily tasks and projects including: call logs,
appointments, travel, expense reports and general errands.
Accounts Payable
April 2004
to June 2006Michelman & Robinson, LLP "C
Encino, CA
!n Assisted Accounting Manager inputting data entry into Elite information accounting
program from inception, Filing Accounts Payable and Photocopying.
!n Assisted Firm Administrator with back-log of filing and mini all file organization.
!n Promoted to Accounts Payable after 3 months.
!n Responsible for accurate timely processing of Accounts Payable and all Court Fees for
two firms.
!n Data Entry, Coding and Record Keeping.
!n Kept detailed budget of standard cost of data analysis procedures as well as
Functional Reporting on a
Regular basis
!n Interfaced with Legal Staff and Assisted with Special Projects in Accounts Receivables
and Billing department.
Administrative Assistant
/Student
August 1999
to June 2002West Los Angeles College "C
Culver City, CA
!n Assistant the Dean of the associates Student Organization with document preparation of
department books such as Mission Statement for the Athletic Department, college brochures
and commencement events. Typed and prepared Mission statement for the Athletic Department
and the Commencement program for graduation from every aspect. Event planning. From
Speakers to Event setup. (Received Awards and commendation for my work)
!n Data Entry Phones, faxing, filing, phones. General office. Made photo I.D. for
Students.
!n Extensive interaction with the student population.
!n Counseled students in areas of Organizing Study Habits.
Administrative Assistant/Customer Serv. MGR
September 1995
to November 2000Marina General Insurance "C
Los Angeles, CA
!n Promoted Sales for Home, Health, Life and Auto insurance managed all Customer Service
responsibilities Very instrumental in increasing sales through insurance renewals and
Sales.
!n Negotiated Insurance Claims
!n Cataloged and Processed Insurance and Claims.
!n Extensive Customer Service. Overall General Office duties.
!n Data Entry and Supervision of the File room.
Contact this candidate