Customer Service Manager

Betty Allen

Email: ********@************.***

Address:

City: Oak Park

State: MI

Zip: 48237

Country: USA

Phone: 248-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have twenty-two years of cash handling and customer service experience. I am a very detailed and dependable professional person who excels in high volume transactions, and meets company goals. I pride myself on accuracy and creating a positive and friendly environment.

Educational Background:

High School Dipolma from Detroit Central High, Detroit MI 1/2001 to 5/1991 (General)

Job History / Details:

Summary

I have twenty-two years of cash handling and customer service experience.

I am a very detailed and dependable professional person who excels in high volume transactions, and meets company goals. I pride myself on accuracy and creating a positive and friendly environment.

Highlights

Dependable

Reliable

Business Development

Strong Work Ethic

Exceptional Customer Service

Honest

Energetic

Quick Learner

Accomplishments

Exceeding Company Goals 82 percentage

3 percentage Sales Increase vs prior year

Cash Drawers Daily Balanced totaling $2000

Increase Customer Transaction

Community Networking

Experience

June 2011 to 12/11/2012 12:00:00 AM

Wendy's Detroit, Mi

General Manager

Assistant Manager: Staffing units, Cash handling,Banking, Managing open and closing shifts, Ordering, Training staff .

General Manager: Building Sales 3 percentage vs prior, Training managers, Unit performance 82 percentage, Organizing flow of service, Weekly focus meetings, Payroll, Accounts payable.

June 2000 to March 2011

Wend-Troy Troy, Mi

Co-Manager

Responsible for : Staffing unit, Scheduling, Training, Cash handling, Banking, Customer service, Covering vacation, Cost controls, Accounts payable, Payroll, Managed open and closing multiple units.

June 1990 to June 2000

Wendy's International Detroit, Mi

General Manager

Crew : Cashier, Guest services, Organizer.

Shift Manager: Cash handling, Managing open and closing shifts, Banking, Training.

Assistant Manager: Staffing unit, Banking, Cash handling, Payroll, Accounts receivables, Accounts payables, Hiring, Training.

General Manager: Managing Managers, Managing crew, Unit weekly cost, Unit daily banking, Unit staffing, Unit rally.

Education

1991 Detroit Central High Detroit, Mi

High School Diploma General

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