Customer Service High School

Nicole Johnson

Email: ********@***********.***

Address:

City: Chesapeake

State: VA

Zip: 23324

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused college graduate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Educational Background:

High School Dipolma from Norfolk State University, Norfolk VA 1/2001 to 12/2011 (Interdisciplinary Studies)

High School Dipolma from Mississippi Valley State University, Norfolk VA 1/2001 to 12/2012

High School Dipolma from Alcorn State University, Norfolk VA 1/2001 to 12/2012

Job History / Details:

Career Focus

Dedicated and focused college graduate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Summary of Skills

Excellent analytical skills

Cooperative team member

Outstanding interpersonal skills

Computer proficient

Extremely organized

Microsoft Office, Excel, PowerPoint proficiency

Microsoft Office

Quick learner

Strong verbal communication

Energetic and organized

Issue resolution

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Energetic work attitude

Large cash/check deposits expert

Adaptive team player

Opening/closing procedures

Cash handling accuracy

Customer- and service-oriented

Reliable and punctual

Education and Coursework

December 10, 2011 Norfolk State University Norfolks, Virginia

Bachelor of Science Interdisciplinary Studies

2.99 GPA

Areas of study in Biology and Chemistry

Outstanding Student Academic Achievement Award

Mississippi Valley State University Itta Bena, Mississippi

Tranferred Biology

Minor in Chemistry

Member of Science Club, WIST(Women in Science and Technology),

Pred-Med Club, National Honor Society, American Language Club

3.12 GPA

Alcorn State University Lorman, Mississippi

Tranferred Biology

Minor in Chemistry

Member of Science Club, Honor Society, University Choir

2.89 GPA

Work History

September 2011 to Current

Walmart Chesapeake, VA

Cashier

February 2009 to June 2010

Subway Greenwood, MS

Sandwich Artist

August 2005 to August 2006

Greenwood City Hall Greenwood, MS

Student Clerk

Accomplishments

Presenting

Research

Documentation

Customer Assistance

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Quality Communication

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