Customer Service Medical Assistant

Medical Assistant/Office Assistant (St.Louis, Mo.)

Date: 2012-12-08, 11:41AM *****************@*****.***

OBJECTIVE:

Seeking a position with a growing and dynamic company that will enable me to utilize my organizational, communication, and technical skills as well providing the opportunity for professional growth and development.

EXPERIENCE:

B. Loehr Staffing

Preparation/Assembly Line/Mail Room Clerk/Receptionist

January 2011- January 2013

Responsibilities:

Preparation of assembly line and sorting medical files into a box to get scanned, Assisting in the mail room and Utilized a multi-line switchboard to answer incoming calls; provided excellent customer service and ensured that all calls were routed to the appropriate parties or detail messages were taken when needed. Provided basic information to clients about their accounts or processes; provided other administrative support as needed.

Keystone Event Staffing

Concession Worker

August 2012-October 2012

Responsibilities:

Prepare bills for food, using cash registers and accept payment or make change

Preparation of food items

Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Balance receipts and payments in cash register

Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.

Replenish foods at serving stations

Serve food & beverages to customers

Metro Rehab Physicians

Medical Assistant

May 2012-May 2012

Responsibilities:

Greet the pts., prepare pt. exam rooms,perform routine clinical skills such as taking vital signs, blood pressure, weight, height, answering multi-line switchboard, scheduling pt. appointments, verifying pt. insurance, faxing, filing, copier machine and mailing out the pt. co-payments that are overdue to their insurance company

Better Family Life

Customer Service Representative

June 2010- September 2010

Responsibilities:

Utilized a multi-line switchboard to answer incoming calls; provided excellent customer service and ensured that all calls were routed to the appropriate parties or detail messages were taken when needed. Provided basic information to clients about their accounts or processes; provided other administrative support as needed.

St. Louis Adventist Thrift Store & Food Pantry

August 2009 - May 2010

Administrative Assistant (Volunteer)

Responsibilities:

Provides all levels of administrative support for the daily operations of the center, including but not limited to receiving incoming intake calls from clients, providing excellent customer service in assisting clients in scheduling appointments, data entry, cashier, and other duties as needed.

Better Family Life, Inc.

Sept.2008 - Aug. 2009

Receptionist (Internship)

Responsibilities:

Utilized a multi-line switchboard to answer incoming calls; provided excellent customer service and ensured that all calls were routed to the appropriate parties or detail messages were taken when needed. Provided basic information to clients about their accounts or processes; provided other administrative support as needed.

Hardees

Sept. 2006 - Feb. 2008

Cashier

Responsibilities:

Provided excellent customer service while completing customer orders, completed cash transactions with a very low error rate, assisted in maintaining a clean and healthy environment for worker and customers.

May 2007- June 2007

St.Mary's Hospital

Externship-Receptionist/Medical Assistant

Answered Phones, Greeted Patients, Collected Co-Pays, Insurance Verification, Entered Patient Demographics using Medical Manager Software, Pulled and Filed Patient Charts, Took height and weight of Patients, Roomed Patients, and Clean and sterilized instruments

August 2005-January 2006

Special School District

Student Worker Childcare Aide

Picked up cots, Changed diapers, put children down for a nap, read stories, made snacks, took children outside, picked up toys, swept the floors and took out the trash

EDUCATION:

Certified in Medical Assistant

Everest College

July, 2012

Certified in Medical Administrative Assistant

Missouri College

August, 2007

High School Diploma

South County Technical School, (4.0 GPA Honor Roll) May, 2006

SKILLS:

Type 60wpm, 10 KSPM, Proficient in Microsoft Office, Faxing, Filing, Copier Machine, Multi-line Switchboard, Insurance Verification, Collect Co-Payments, Scheduling Appointments, Vitals, Injections, EKGs

References Upon Request

If you would like to interview with me please contact me at **************@*****.***

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