Charlittia Young
Email: ********@*****************.***
Address:
City: WASHINGTON
State: DC
Zip: 20019
Country: USA
Phone: 301-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I am a very hard worker and a reliable person who come to work everyday on time I have and outstanding personality and have the ability to work with many different people. I am an organized,independent worker with strong time management skills.Detail-oriented and able to learn new tasks quickly and effectively.
Educational Background:
High School Dipolma from OXON HILL HIGH SCHOOL, Oxon Hill MD 1/2001 to 10/2010 (Computer managment)
Job History / Details:
Summary
I am a very hard worker and a reliable person who come to work everyday on time I have and outstanding personality and have the ability to work with many different people. I am an organized,independent worker with strong time management skills.Detail-oriented and able to learn new tasks quickly and effectively.
Highlights
Computer knowledge
Works well under pressure
Highly responsible and reliable
Exceptional interpersonal skills
Works very well under high-volume dining
Food safety understanding
Extensive hospitality background
Accomplishments
Awarded "Outstanding Employee" in 09/10 and 05/12.
Experience
January 2011 to December 2012
Rays Hell Burger Arlington, VA
Cashier
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Consistently adhered to quality expectations and standard.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Promptly served all food courses and alcoholic beverages to guests.
Correctly calculated charges, issued bills and collected payments.
September 2010 to December 2012
Rays The Steaks Washington, DC
Hostess/Cashier
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer special requests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Delivered exceptional, friendly and fast service.
June 2007 to September 2010
KFC Oxon Hill, Maryland
Cashier
Appropriately suggested additional items to customers to increase restaurant sales.
Effectively communicated with kitchen staff regarding customer dietary needs and other special requests.
Skillfully anticipated and addressed guests' service needs.
Effectively used items in stock to decrease waste and profit loss
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests..
Checked in deliveries and signed off on products received.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Promoted and endorsed the company to bring in new business.
Education
OXON HILL HIGH SCHOOL Oxon Hill, Maryland
2.5 GPA
Coursework in Child Development
ROTC
Coursework in Business Management and Operations
Coursework in Communication and Computer Management