Data Technician

William Dalton

Email: *********@********.***

Address: **** ******** ****

City: Northampton

State: PA

Zip: 18067

Country: USA

Phone: 610-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

William J. Dalton

7104 Goldcris Lane Northampton, PA 18067 Home phone: 610-***-**** Cell phone: 610-***-**** Email: **********@*******.***

Objective

I'm seeking a Sr. Data Communications / Network Technician position with the potential to move into a supervisory or management role.

Qualifications

Years of experience in Data Communications / Network Operations with various different Fortune 500 companies. I have worked in the Wall Street environment with Automatic Data Processing (ADP) and Shearson, Lehman, American Express. I've worked in manufacturing with North American Philips and in the Alarm/Security business with Wells Fargo Alarm Services. Prior to my current job, I worked in the Disaster Recovery business for 13 years with Sungard Availability Services. Presently, I'm working for an ILEC, Broadview Networks, which offers integrated communications like Voice, Data, Internet and IP based solutions.

Work History

November 15, 2010 to Present Broadview Networks Tier II Technician 1018 W 9th Ave KOP, PA

Working in the Network Operations Center (NOC) and providing support for our vast Integrated Communication network.

Supporting all T3, T1, Voice, Data, Internet, ISDN and DSL circuits for our Company.

Utilize various different communications equipment like Turin, FT2000 Fiber Mux's, Wide Bank CAC's, Edgelink CAC's, Cisco routers, Juniper Routers, ERX routers, Tellabs 5500 DACS, Nortel DMS 500 switches, Cisco switches, etc.

Interact on a daily basis with internal customers and the various carriers, like AT&T, Verizon, Level 3, etc.

June 1997 to March 12, 2010 SunGard Availability Services Sr. Data Communications Engineer 184 Railroad Drive Warminster, PA 18974

Provided all network setup for our client Disaster Recovery backup testing. This involved all connectivity to their Cisco routers, Cisco switches, T3 and T1 CSU/DSU's, ISDN PRI/BRI lines, Nortel DWDM Fiber Multiplexor, modems, etc.

Experience working with Cisco routers and switches, various different T1 & T3 CSU/DSU's, Adtran ISDN ISU 512 & 128K Terminal Adapters, CAC Widebank 28 Mux's, Nortel 5200 & 3400 DWDM, 4K Telenex 2700 Switch, Fluke Optiview Series III Integrated Network Analyzer, various Modems (V.32, V.34 & V.90), Ethernet CAT-6, CAT-5 and fiber cabling.

Reduced cost by identifying & eliminating obsolete circuits and utilizing existing equipment by upgrading them instead of purchasing new. This saved the company over $260,000.

Organized SunGard/Customer circuit documentation using Visio and Netzoom 9.

Worked with various different carriers/vendors like AT&T, Verizon, Level 3, PECO, Fluke Networks, etc.

Represented SunGard regarding any networking questions during pre & post test conference calls.

April 1992 to June 1997 Wells Fargo Alarm Services Sr. Field Support Specialist 780 5th Ave., King of Prussia 18974

Helped consolidate alarm monitoring centers via T1 network services into 20 locations, which produced a yearly savings of $100,000 overhead expenses for each office.

Responsible for maintaining and diagnosing a growing T1 Lan/Wan network for 35 branches nationwide.

Installed and configured Motorola 6560 Router Pro & 6525 Plus Concentrators in all branch offices.

Responsible for adding fiber backup to all our T1 circuits nationwide.

Recommended and installed ISDN BRI backup in all branch offices.

Maintained T1 network documentation flowcharts for 35 branch offices and 2 Alarm Centers, utilizing a graphic software package (Aperture Pro), which combines both visual & textual data, reports & graphs.

North American Philips Data Communications Technician South Plainfield, NJ

Installed, cabled & optioned the Philips "Around the world" PPXN network using Compaq nodes.

Provided divisional flowcharts indicating circuit layouts, identification & organization.

Optioned mux's, CSU/DSU's & modems for various different configurations.

Monitored all data & voice circuit problems and contacted the appropriate carriers/vendors.

Shearson, Lehman & American Express Data Communications Tech 390 Greenwich St. New York, NY

Supervised junior technicians on the 2nd shift.

Monitored, installed circuits, did punch downs at the demarc, ran cables & strapped modems, Mux's.

Installed & maintained comm. equipment at a backup disaster recovery data center in Boston, MA.

Automatic Data Processing Computer Operator/Data Comm. Analyst 42 Broadway New York, NY

Operated IBM & Amdahl mainframes & Digital PDP 1170 FEP's. Performed system IPL's & recoveries.

Monitored system performance through netview & Spectron Data scopes. Executed daily production.

1975 to 1978 United States Marine Corps. Computer/Microfiche Operator

Performed computer operations duties in a high security, government data environment.

Performed Micro-fiche, IBM 5081 keypunch and tape librarian duties.

Education

High School Diploma and OS 360 Computer Operations School - Education Command Center Quantico, VA.

Certificates

Intro to Cisco Router Configuration, Interconnecting Cisco Network Devices, Fluke Networks Optiview Network and Analysis Troubleshooting Training Course and Dale Carnegie Course.

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