Quality Assurance Manager

Ronda Bradley

Email: abp52l@r.postjobfree.com

Address: *** *. ******* **.

City: Junction City

State: KS

Zip: 66441

Country: USA

Phone: 785-***-****

Skill Level: Management

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ronda Bradley

324 S. Madison St. 785-***-****

Junction City, KS 66441 abp52l@r.postjobfree.com

Objective

Highly motivated, technically skilled and dedicated business professional with versatile administrative support skill set developed through experience as an office manager, legal assistant, secretary, claims adjuster, court reporter and proofreader seeking office management career.

Key Skills

Office Management Staff development/training Entrepreneurship

Scheduling Records management Spreadsheet/database creation

Meeting/event planning Microsoft Office Suite Time management

Document preparation Accounts payable/receivable Typing 70 wpm

Attention to detail Work independently or with team 10-key 15,000 kpm

Experience

Sweeney Court Reporting Des Moines, IA

Proofreader 1994 to Present

Proofread depositions and trial and hearing transcripts for professional freelance court reporter, utilizing extensive knowledge of grammar, punctuation, sentence structure; legal, medical and technical terminology.

Geary Comm. Hosp./Healthwise Technologies, Inc. Junction City, KS

Program Manager 08/2006 to 12/2012

Managed two employees in weight loss clinic, interviewed employees, prepared reviews, trained new and existing employees, reduced office expenditures by bringing formerly outsourced functions in-house, created workflow for quality assurance, implemented and facilitated non-surgical component to broaden service and increase volumes, attended conferences for office development, participated in task force as super user for implementation of new software, organized and attended off-site health fairs to increase presence and volumes, processed client intake, verified insurance, educated clients, prepared and submitted medical necessity documents to insurance companies, tracked surgical outcomes, facilitated monthly support groups, coached non-surgical weight loss program, collaborated in marketing efforts to include TV, radio, print, Internet marketing and social media.

Cutler Law Firm, P.C. Des Moines, IA

Legal Secretary 01/2005 to 04/2006

Worked in workers' compensation and civil litigation for two attorneys; processed incoming mail; docketed deadlines; reviewed, set up, organized and updated legal files; scheduled depositions, mediations and hearings; prepared documents and medical records and bills for production; drafted correspondence; transcribed and proofread legal documents and briefs; served documents on opposing counsel and filed necessary documents with the courts; trained new employees; operated multi-line telephone system; ordered office supplies and scheduled equipment maintenance and repairs; experienced with Local Rules in state, federal and workers' compensation venues.

McKee, Voorhees & Sease, P.L.C. Des Moines, IA

Legal Assistant 03/1998 to 12/2004

Started as legal secretary in intellectual property law firm for two attorneys, one in litigation, one in patent procurement; promoted to legal assistant and supported eight litigation attorneys averaging fifty ongoing cases; interviewed prospective employees; trained new employees; participated as super user in new billing software implementation; processed and distributed incoming mail; docketed deadlines; organized and updated intricate legal filing system; scheduled depositions; prepared documents for production; drafted correspondence; transcribed and proofread legal documents and briefs; served on opposing counsel and electronically filed necessary documents; operated multi-line telephone system and high-tech copier/scanner; prepared documents for trial including voluminous exhibits; attended trial; experienced with Local Rules in multiple venues.

Education

American Institute of Business Associate of Business/Court Reporting Des Moines, IA

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