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Customer Service Assistant

Location:
Salinas, CA
Posted:
January 03, 2013

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Resume:

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Geneva

PorterOffice Assistant and Customer Service Specialist

Phone: 831-***-****

E-mail: abp50q@r.postjobfree.com

Skills

Trained in Microsoft Office Applications (Word, Outlook, Excel, Power Point)Experienced with Adobe Reader and PhotoshopPC and MAC savvyTyping skill level at 50wpmBasic HTML programming skillsVery competent internet userEducation

Hampshire College, Amherst, MA

Bachelor of Arts in Liberal Arts, completed May 2007

Columbia University, New York, NY and Paris, France

New York/Paris Program (Junior Year Abroad), F2005-S2006

Experience

Sales Associate / Cashier, 7/2011-Present, Catherines, Chula Vista, CA

Trained in selling excellence and customer service

Sell credit and membership accounts

Assist customers with personal wardrobe choices

Maintain store presentation and restock inventory

Handle cash and credit transactions

Salesperson / Cashier, 7/2008-7/2010, The Ivy Company, Capitola, CA

Manage consignment items and contracts

Catalogue, spot clean, mend, and display incoming items

Design displays for front window and store interior

Architect Assistant, summer 2009, Nielsen Architects, Santa Cruz, CA

Assist in planning as-built structure renovation

Draft AutoCAD drawings from field sketches and measurements

Review and note building codes for residential and commercial construction

Arts Teacher, summer 2007, Kingsley Pines Camp, Raymond, ME

Create and implement lesson plans and art projects

Organize inventory and supply ordering

Teach children ages 8-16

Supervise groups of girls overnight for 2-3 weeks at a time

Architect Intern, summer 2006, Janet Dows, Architect, Santa Cruz, CA

Draft preliminary plans

Manage supply pick up and delivery

Assist in on-site documentation

Hotel Desk Receptionist, summer 2005, Best Western All Suites Inn, Santa Cruz, CA

Maintain front desk duties; check in / check-out, reservations, guest services

Prepare continental breakfast

Manage housekeeping assignments

Arts and Crafts Counselor, summer 2004, Kennolyn Camps, Soquel, CA

Create and implement lesson plans and art projects

Teach and supervise children ages 5-12

Organize inventory and supply ordering

Camping overnight; fire building, cooking, wilderness survival

Coordinated with counselors for all-camp activities

Copy Editor Assistant, 9/2003-6/2005, Gere Publishing, Shutesbury, MA

Edited manuscripts for grammar and style

Wrote book reviews for media packets

Worked independently from home

Development Assistant Intern, 9/2003-6/2004, Peace Development Fund, Amherst, MA

Research media resources

File donation receipts

Mail newsletters and maintain mailing list

Library Page 9/2001-8/2003, Santa Cruz City Library, Santa Cruz, CA

Check-in, sort, and shelve library materials

Process donations, newspapers, and magazines

Provide reference assistance

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