Customer Service Sales
Resume:
CHRONOLOGICAL RESUME [sample]
Carol Schimdt
Denver, Colorado 88021
Home: 303-***-****
********@***.***
Objective
To seek a position as a travel consultant with opportunities for advancement in the future
Professional Experience
Lufthansa German Airlines
Los Angeles, California
Reservation Sales, 1999 2004
Provided travel arrangement reservations for passengers. Computed international fares and taxes;
secured hotel and car reservations; arranged sale of ticket with credit card, travel agency or airline ticket
office. Working knowledge of Armadas computer program system. Training course successfully
completed in Germany: Advanced Reservations, Psychology in Sales and Quality in Daily Work.
South Africa Airways
San Francisco, California
Customer Service Reservation Sales, 1997 2000
Booked international reservations using the Safari computer program system with passengers, tour
operators, wholesale consolidators, and travel agents. Courses successfully completed included;
Effective sales Techniques in Reservations, Johannesburg, South Africa; International Fare Calculation,
New York City.
Premier Travel Agency
Denver, Colorado
Travel Agent, 1994 1997
Booked vacation and corporate travel reservations for clients on the phone and in person including
hotel, car, cruise ship and rail reservations.
Education
Atlantic Travel Agents School
Kansas City, Kansas
Certification, 1994
Comprehenive training n all phases of air, land, and sea rervations and booking transactions. Mnaual
and computer fare calculation, ticket issue, agency accounting systems, and general office duties.
References available upon request
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