Quality Control Customer Service

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Cindy L. Wells

** *********** **

Salem, NH 03079

Home: 603-***-****

**********@*******.***

Objective:

My objective is to further my experience. I am a recent graduate with a BS from Southern New Hampshire University and educated in C++ and Visual Basic, learning hands on in an entry-level position is ideal. My goal is to develop a long-term, permanent, career. I am a quick study, ambitious, and I have an outstanding work ethic. I am a team player, organized, a self-starter and multitask efficiently.

Experience:

MIT Lincoln Labs/ Lockheed Martin Technology Services, Lexington, MA

Quality Control Inspection/Prototype DoD

Performed Inspection in all phases of Printed Circuits Boards and Cable assemblies. Inspected small quantities of products from engineering prototype drawings. Worked directly with engineer to satisfy custom requirements. Conformed to IPC-610 standards both class 2 and 3. Job required first piece, in-process and final inspection experience. 2-month contract

The Staffing Group, Andover, MA

Final QA Inspector/Auditor

Quality Control Inspection of Printed Circuit Boards, Final QC, first piece and in-process inspection. Audited manufacturing procedures for optimum quality, efficiency, minimal production time, and compliance to ISO9001. Software usage included Oracle, Windows NT 4.0, MS Access, and MS Excel. Position involved sharp attention to detail, excellent communication skills, and knowledge of IPC-610 and ISO 9001 requirements. 4-month contract

Sanmina-Sci, Manchester, NH

QC Inspector

QC in-process Inspection of circuit boards to IPC-610 standards. Job required knowledge of component identification, schematics and drawings. Kept detailed records of procedures and output. Classes included ESD and Oracle based tracking. 6-month contract

Dolan-Jenner, South Lawrence, MA

Technical Associate

Initiated, developed and managed PCB Department. I was responsible for incoming inspection, final inspection, inventory control, production control, training, scheduling, mechanical assembly, soldering, wiring and cable assembly.

Worked with purchasing to develop system to order materials based on JIT and KanBan concepts. 2.5 years

Technical Needs, Salem, NH

Temporary Associate

Temporary Associate for companies such as Hewlett Packard 10/13/97-8/25/98, Hadco 8/27/98-2/1/99, NEAT Tech 3/4/99-3/30/99, Dolan-Jenner, 4/19/1999-7/27/2001.

Contracted employee on temporary assignments. Duties were skilled technical, cable and harness assembly, inspection, testing, assembly, and bonding. 5 years contracted

Textron, Wilmington, MA

Purchasing Expeditor

Worked directly for procurement and with vendors expediting hot items needed on the shop floor. Coordinated with all phases of management and engineering to determine priorities, update ECOs, and assure that the requirements from the vendor were exact. Contacted vendors for optimum delivery times and searched for alternatives when company requirements were not satisfied. Established incoming priorities for purchases related to my product line. Reported at status meetings to managers. Updated the computer on status of jobs under my responsibility. Supplied blue prints, drawings and ECOs to vendor where needed. Hand carried items when shipping was not timely. 3 years

Education:

Southern New Hampshire University, Manchester, NH

Bachelor of Science, 2002 - Business Administration / Information Technology

Franklin Pierce College, Rindge, NH

Bachelor of Science - Finance/Marketing, 1996

Newbury College, Brookline, MA

Associates - Business Administration, 1993

Magna cum Laude

Dean's List Society

Skills:

OS: MS Windows 95/98/00/NT/ME/XP,

Computer Skills: Programming in C / C++, Visual Basic, QBasic. Familiar with MSOffice Suite: Word, Oracle, Access, Excel, and PowerPoint.

Purchasing, Expediting, Documentation Control, Quality Control, Inspection, Human Resources, Management, Business Administration, Customer Service, and Technical help.

What's New?

Here I might add an entry whenever I make an update to my web site. Where appropriate, I'll include a link to the change. For example:

11/1/01 - Added new photos to Vacation Album page.

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